Quality First Builders is the top restoration company in Central Florida since 1992. QFB provides restoration services to local home and business owners who have suffered property damage resulting from water, fire, mold or wind related events. We utilize the most innovative tools of the trade partnered with experience and sincere empathy towards each situation encountered.
Quality First Builders is continuing to grow, and we are searching for a talented Estimator that is self-motivated and able to be a self-starter to join our team. This is a great opportunity for the right person who wants to work for a company that is family oriented that thrives for excellence. The Estimator will support business goals and objectives while supporting the company’s mission, vision and core values. We are offering a salary structure for this position that includes a salary base along with commission opportunity for jobs sold.
Our Mission
Our mission is to provide emergency and restoration services to our customers during a time of crisis and to exceed customer expectations with a focus on compassion, urgency, and by treating every home or business as if it were our own.
Our Vision
We are striving to be the benchmark for restoration and mitigation services in Central Florida while remaining on the cutting edge of technology, exceeding customer expectations, and building credibility within our industry.
Core Values
Mentoring - Taking an active interest in the growth, development, and success of others
Integrity - “Walk the talk”; authenticity in decisions and actions; open about failures
Caring - Genuine interest in others that comes from inner values
Truth - Courageous conversation; speaking openly; minimizing politics; willingness to disclose; truth controls actions
Job Duties & Responsibilities:
Inspect 12-15 reconstruction and/or mitigation projects
Write estimates for 12-15 projects each week abiding by QFB and client standards
Ability to sell and sign up work.
Assist with managing reconstruction projects for the company from time to time
Inspect rooms, roofs, attics, crawl spaces, etc. and possess the ability to lift 75 pounds
Negotiate contracts with the home/business owners and insurance adjusters and address any discrepancies with the scope within 24 hours
Determine the cause of loss and likelihood of insurance coverage communicating issues to upper management, insurance adjusters and owners as needed
Communicate the progress of each project to staff members, adjusters and homeowners via email, text message and project management software (Dash)
Update Dash, Phoenix, TradesPlus, XactAnalysis and any other client platforms
Utilize company adopted application for photo documentation, contracts and other e-forms (Encircle and Dash)
Expand insurance adjuster and subcontractor database by soliciting additional work from our clients regularly
Update job progress in the Management System with detailed notes per client and company’s guidelines
Participate in on call rotation with other Estimators within the company (once every 3 months depending on number of estimators.).
Attend scheduled monthly and weekly company meetings
Ability to communicate effectively in a team-oriented culture
Work with and support Business Development Manager (BDM) in company marketing/sales efforts. Provide feedback to Business Development Manager for follow-up on new prospects.
Inform Business Development Manager on possible insurance claims heard about in the paper or other news media.
Promote job safety.
Other duties as assigned by management
Skills & Qualifications
Construction knowledge required
Detail oriented and ability to multi-task
Clear and concise written and verbal skills
Ability to interact well with peers, adjusters and property owners
Computer literate and ability to operate a mobile device
Proficient writing Xactimate estimates is required and Symbility experience a plus
IICRC certifications: carpet cleaning, water, mold, fire, bio, etc. is preferred
Must have reliable transportation
Ability to sell jobs is preferred
Pass background, drug test and possess acceptable driving records
General project management skills: attention to detail, ability to show leadership, have accountability, communicate timely, solve problems, self-motivate, create and maintain schedules, multitask, and organized within Quality First Builders standards.
Calm demeanor when dealing with team members, TPA’s, adjusters and clients
Education and/or Experience
Bachelor’s degree in Management or construction related field
Minimum of five years of experience managing residential and commercial disaster restoration projects, or any equivalent combination of education and experience.
Knowledge of Uniform and Building Codes and Standards.
Benefits & Perks:
Competitive salary with commission opportunity
Vehicle allowance, fuel card, cell phone, and laptop provided
Medical insurance with 50% of employee premium paid by the company
Optional dental, vision, and other supplemental insurance
Two weeks minimum paid vacation and nine paid holidays per year
401k with employer match and profit-sharing contribution after 1 year of service
Ongoing training and development
Business casual work environment
We are an EOE employer