Membership Sales
About QNTM
QNTM Fit Life is Nashville’s premium fitness destination. With our growing downtown/Gulch community, we provide a one of a kind 24-hour fully staffed facility. Taking care of our members is our #1 priority. We are looking to add dedicated gym and healthy lifestyle enthusiasts to our QNTM Membership Team. If you are looking for a great part-time opportunity with full time perks like a free gym membership and free entry to our QNTM events in and outside the gym, then QNTM is where you want to be.
Job Summary
Our Membership Team is responsible for membership sales, service follow ups, renewals, upgrades, inside and outside promotional events, and all member relations. With your drive and expertise, we hope to continue to grow our membership in 2019 and help more people live a fit life.
Duties & Responsibilities
Serve as a sales and customer service contact for prospective members, including welcoming guests, facility tours, membership sales, and lead conversion
Achievement of monthly and Membership goals
Monitor, analyze, and report on member acquisition, attrition, and other key metrics
Assist with external marketing efforts and promotions
Perform member cancellation retention and execution efforts
Additional duties as needed
Required Knowledge & Skills
Excellent customer service skills
Thrive in a commission incentivized position
Must be highly motivated & organized
Excellent communication and interpersonal skills
A comprehensive understanding of health club operations
Required Education, Experience, and Education
Sales Experience
2 years of health club or hospitality experience (preferred)
CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)