Our mission is to create a first-class buying and selling experience for all of our clients and we are seeking a Transaction Coordinator who is passionate about helping us reach our objectives and supporting the team. The ideal candidate will have experience in administration in real estate, leasing, and client care. If you have the gift of hospitality, thoroughly enjoy interacting with others, and have an amiable, outgoing, and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work, and also has the ability to multi-task and solve problems. There is an opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it. Candidates for this position are energetic, self-motivated, and extremely detail-oriented, with excellent organizational and interpersonal skills. Must have proficient command of technology and be computer savvy. Our Transaction Coordinator will have excellent verbal and written communication skills, the ability to multi-task, and an exceptional phone manner. Microsoft Office and Google Suite are required. This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others, and shares our belief that people come first. We would love to have you join not just our team, but our family as well! Responsibilities: • Build, implement and manage all systems for clients, lead generation, database management, and back-office support. • Coordinate marketing events and client activities, oversee all listing files and listing marketing. (brochures, flyers, online marketing, etc.) • Act as a liaison between clients and agents. • Compile and distribute weekly/monthly reports and updates to clients (buyers and sellers) and provide concierge-level service • Manage contract to close process with reminders of upcoming critical dates via email. • Create and maintain an operations manual that documents all systems and standards. • Be the first point of contact in handling customer inquiries and complaints. • Create, maintain and utilize a complete lead follow-up system. • Keep the agent informed about challenges and issues that need to be handled. • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing. Qualifications: • Technologically savvy and proficient in Google Suite, MS Office, MLS, Slack, DotLoop/Docusign, and Internet skills. • Have excellent attention to detail and high-level accuracy with documents. • Flexible in daily routine; ability to prioritize and manage shifting responsibilities. • Ability to assess, prioritize and act quickly. • Learning-based and solution-oriented. • Deadline-driven and extremely organized. • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities. • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality. • Excellent verbal and written communication skills. Compensation: $35,000 - $50,000 yearly
• Build, implement and manage all systems for clients, lead generation, database management, and back-office support. • Coordinate marketing events and client activities, oversee all listing files and listing marketing. (brochures, flyers, online marketing, etc.) • Act as a liaison between clients and agents. • Compile and distribute weekly/monthly reports and updates to clients (buyers and sellers) and provide concierge-level service • Manage contract to close process with reminders of upcoming critical dates via email. • Create and maintain an operations manual that documents all systems and standards. • Be the first point of contact in handling customer inquiries and complaints. • Create, maintain and utilize a complete lead follow-up system. • Keep the agent informed about challenges and issues that need to be handled. • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing.