Job Description

TOTAL STAFFING SOLUTIONS IS CURRENTLY HIRING FOR A 1ST SHIFT CALL CENTER REPRESENTATIVE IN ALLEN, TX!

Job Title: Collections Coordinator

Job Pay: $20/Hr

Job Shift: Monday-Friday from 9am-6pm including some Saturday’s 

Job Location: Allen, TX

Job Type: Full-Time

JOB RESPONSIBILITIES:

• Make calls to financial institutions to obtain payoff amounts as it pertains to new loans.
• Process loan modifications as requested by the member or management
• Send loan documentation for member signature
• Assist with collection rewrites as determined by upper management
• Use common system screens to document events to ensure management and staff can view and determine the status of a loan file.
• Maintain closing pipeline assigned for daily workload.
• Answer questions regarding closing requirements from other staff, members or departments.
• Follow-up to ensure timely receipt of missing and/or corrected information/documents.
• Complete any additional duties assigned by management

JOB REQUIREMENTS:

• Highly skilled with Microsoft Office, Excel and common database applications.
• Must be organized, a self-started, and have a keen attention to detail
• Strong customer service skills.
• Ability to deal tactfully and courteously with internal and external members and others face to face, over the phone or by electronic communication.
• Must able to pass a background and credit check
• Must be able to pass drug screen
• High school diploma or equivalent

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APPLY NOW!!!

CALL OR VISIT OUR OFFICE, WALK INS WELCOME!

TOTAL STAFFING SOLUTIONS

1017 S ELM ST SUITE 103 CARROLLTON, TX 75006

P: (972) 694-9800 | www.4tssi.com