About Us

Fox Innovation & Technologies (“FOX”) is a leading global partner in turbomachinery aftermarket engineering and services, dedicated to enhancing energy security, reducing emissions, and driving operational value for industries around the world. We combine world-class proprietary technologies, rapid cycle capabilities, and deep industry expertise to provide OEM-level solutions across centrifugal compressors, pumps, turbines, valves, and other mission-critical rotating equipment.

More than just a service provider, FOX is an OEM-caliber engineering and manufacturing hub, capable of reengineering, revamping, and remanufacturing complex machinery to meet client demands with precision and sustainability. Join us and be part of a team where cutting-edge engineering meets shop-floor reality—delivering solutions that keep global industry turning effectively and responsibly.

The Opportunity

The Quality Assurance Engineer I is responsible for administering and improving the company’s quality management system, with a primary focus on non-conformance management, corrective actions, and ISO 9001 compliance. This role manages NCRs, CARs, and customer warranty investigations while supporting internal and supplier audits to ensure consistent quality performance across operations.

Responsibilities

• Administer and maintain quality processes in accordance with ISO 9001 standards.
• Manage the lifecycle of Non-Conformance Reports (NCRs) and Corrective Action Requests (CARs).
• Lead root cause investigations and coordinate corrective and preventive actions across departments.
• Track corrective actions to closure and verify effectiveness.
• Investigate and resolve customer warranty claims and quality issues.
• Interface with customers regarding quality concerns and corrective actions.
• Provide technical support related to quality documentation and reporting.
• Conduct internal quality audits to ensure compliance with ISO 9001 and company quality procedures.
• Participate in external and customer audits.
• Perform supplier and vendor audits to evaluate quality system performance.
• Work with vendors and suppliers to address quality deficiencies and implement corrective actions.
• Monitor supplier performance and support improvement initiatives to reduce delays and defects.
• Identify trends in NCRs and CARs and implement corrective strategies to prevent recurrence.
• Support initiatives aimed at improving shop quality performance and reducing defects.
• Work cross-functionally with engineering, manufacturing, and procurement to improve quality outcomes.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related technical discipline required.
• Minimum three (3) years of experience in quality engineering or quality assurance within a manufacturing environment.
• Direct experience working within an ISO 9001 quality management system.
• Experience managing NCR/CAR processes and conducting root cause analysis.
• Strong knowledge of ISO 9001 standards and quality management systems.
• Experience performing internal and supplier audits.
• Familiarity with root cause analysis methodologies (5 Whys, Fishbone, etc.).
• Ability to interpret engineering drawings and manufacturing documentation.
• Strong analytical and problem-solving skills.
• Ability to manage multiple quality investigations simultaneously.
• Strong communication skills for working with internal teams, vendors, and customers.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

• Industrial machine shop environment.
• Must be able to lift up to 50 lbs.
• Requires sitting, standing, bending, walking for extended periods.
• Occasional extended hours based on operational or customer needs.

Equal Employment Opportunity

Fox Innovation & Technologies Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.