Job Description

The Quality Assurance Manager oversees the laboratory, to ensure compliance with company policies and procedures, implementation of a robust and effective Quality System, and employment of continuous improvement activities. This includes identifying or developing quality management tools, assessing risks and leading root cause investigations, evaluating company-wide trends for weaknesses and opportunities to advance the company’s leadership position in the environmental industry, and training quality staff in the implementation of Quality Systems, techniques, and tools.

** Quality Assurance Manager responsibilities include, but are not limited to, the following** :

• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
• Lead interventions in laboratories with inadequate Quality Systems or management
• Review the laboratory monthly reports to stay current with laboratory issues and achievements
• Review audit responses for the laboratory, as needed
• Compile Quality System metrics to monitor the status and performance of the laboratory
• Monitor laboratory certification activities to ensure no major losses of certifications
• Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
• Perform internal investigations of suspected data integrity related and/or ethics violation issues
• Provide review and comments on state, client, TNI, and federal agency programs and requirements, including ISO/IEC 17025.
• Monitor regulatory and accreditation activities for business opportunities and threats
• Research Quality Systems information and stay abreast of new practices to maintain knowledge and provide guidance
• Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company
• Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratory
• Develop and participate in the Quality Management Training for new and prospective quality management staff
• Coordinate quality assurance and technical training courses, as applicable
• Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
• Attend meetings to stay current with industry trends and QA programs
• Participate in the Laboratory Information Management System (LIMS) oversight and standardization
• Assist with internal Quality Systems Audits as needed
• Perform additional duties as assigned

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed.

Qualifications

** The ideal candidate would possess the following skills and knowledge** :

• 5+ years of Quality Assurance experience in an Environmental Laboratory setting
• 2+ years of leadership experience in a laboratory setting
• Strong leadership, initiative, and team building skills
• Knowledge of environmental laboratory accreditation requirements
• Quality Assurance and Quality Control principles
• Statistics and the fundamental application in an environmental laboratory
• Root cause analysis and corrective action principles
• Change management techniques and group dynamics
• Knowledge of environmental chemistry, regulatory methods and accreditation requirements, and instrumental techniques
• Experience with laboratory operations
• Strong analytical, logical, and negotiating skills
• Strong interpersonal skills and leadership abilities
• Ability to handle multiple priorities
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) skills and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Experience with data visualization tools, such as Power BI and/or Tableau is preferred

Basic Minimum Qualifications :

• BS degree in a science, combination of QA experience and knowledge of the environmental testing industry may substitute for a degree.
• Minimum 5-10 years of laboratory experience, and 5 years QA experience. Advanced degree may substitute for experience.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is required, including the ability to read, write, and speak in English.

Additional Information

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

*The benefits package offered will vary based on the employee’s full-time or part-time regular status.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

All your information will be kept confidential according to EEO guidelines.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.