Job Description

The QA/Product Coordinator is a member of the Quality Assurance Team responsible for creating/approving FDA compliant product labels, managing conformance to standards set by government agencies, various 3rd party organizations, and customers. They are responsible for collecting and imputing and reporting large amounts of technical information to customers and 3rd party organizations via online portals. They conduct regular product testing and analysis to confirm products are within the specification. This role works closely with the QA team on various projects, assisting with investigation of potential quality or food safety issues.

Essential Functions

PRODUCT SPECIFICATION MAINTENANCE

• Collects, reviews, and approves specifications for new products from suppliers
• Helps suppliers as needed with packaging, labeling, coding, etc.
• Collects and reviews all current product specifications per protocol
• Saves, files, organizes product related documentation received from partner suppliers, labs, etc.
• Handles various specification/product related customer requests
• Creates and updates spec sheets for all products; confirms product labels match specification
• Partners with our Marketing Dept. on label creation for new items, providing technical information and ensuring compliance with FDA/regulatory requirements
• Manages enrollment and compliance of claims and certifications (non-GMO project, gluten free, vegan, etc.)
• Creates nutritional panels, collecting data from partner suppliers or labs

COMPLIANCE

• Manages customer portals, uploading and entering required specifications and documentation
• Manages cold chain validation program, collecting and reviewing data from temp tales
• Manages annual cold chain carrier audits, collecting and reviewing data from temp tales, reporting results to logistics and customer service manager

ASSISTS WITH PRODUCT TESTING PROGRAM

• Leads weekly review of products with Sampling Team and maintains records of the results
• Sets up, participates in, and documents review/tasting of potential/competitive products
• Monitors and tests products that have history of quality problems
• Test samples of ‘new crop’ products, sometimes traveling to facilities to do so
• Conducts in-house shelf life studies
• Reviews supplier quality reports/production records for key items; identifies lots that require review/approval
• Arranges shipping and testing of samples of products for which quality concerns are reported

PREVENTING AND INVESTIGATING PRODUCT QUALITY CONCERNS

• Assists with investigation of quality issues reported by customers
• Visits warehouse as needed to collect samples or investigate issues

Qualifications

Background Requirements

• BS/STEM degree preferred
• 2+ years of experience in quality assurance or food production role
• 2+ years of experience in product development or project management role
• Understanding of SSOP’s, GMP’s and HACCP/PCQI training/certification is preferred

Additional Information

Skill & Ability Requirements

• Ability to thrive in a fast paced, high pressure environment
• Extremely organized with excellent attention to detail
• Able to move and lift up to 40 lbs.
• Able to quickly adjust priorities and handle unexpected & time sensitive requests
• To truly succeed at FOODMatch, you need to have a passion for food. The successful candidate will be eager to learn the intricacies and unique attributes of our product line.

Location/Travel Requirements

• This role requires minimal travel (<10%)
• This role is a hybrid role; Monday - Friday (4 days in office, 1 day remote)

We offer a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance