Quality Assurance & Quality Control Lead

RogersHood LLC

Quality Assurance & Quality Control Lead

Jonesboro, AR
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    About Us

    RogersHood Apothecary is a fast-growing natural wellness herbal supplement company dedicated to creating high-quality, ethically sourced, and intentionally crafted herbal and natural-ingredient products. Our apothecary roots influence everything we do—from small-batch production to our commitment to transparency, sustainability, and ingredient integrity.

    We produce a range of natural wellness products, soaks, and cleansing kits trusted by a passionate and rapidly expanding customer community. As we continue to scale our manufacturing capabilities, we’re establishing a dedicated QA/QC department to ensure our products continue to meet the highest standards of safety, consistency, and quality.

    Position Overview

    We’re seeking a hands-on QA/QC Lead who will become the cornerstone of our quality program. This role will begin as a one-person department, responsible for managing and implementing all aspects of quality control and quality assurance, with the goal of building and leading a team as the company grows.

    The ideal candidate is detail-oriented, proactive, and passionate about creating systems and standards from the ground up. You’ll collaborate closely with production, operations, and leadership to ensure our products consistently meet internal specifications and external regulatory requirements.

    Key Responsibilities

    Develop, implement, and manage quality control and assurance processes, documentation, and SOPs for all manufacturing activities

    Conduct in-process and finished-product inspections to ensure compliance with company and regulatory standards

    Establish quality metrics, testing protocols, and reporting systems

    Work with production teams to identify, investigate, and resolve non-conformances

    Oversee supplier quality programs, including incoming material inspections

    Lead internal audits and support external audits or regulatory inspections

    As the company grows, train, mentor, and manage a small QA/QC team

    Qualifications

    Required

    3+ years of experience in Quality Assurance or Quality Control within a manufacturing environment (food, cosmetics, supplements, or natural products preferred)

    Strong understanding of GMP, HACCP, or ISO-based quality systems

    Exceptional attention to detail and strong analytical/problem-solving skills

    Ability to work independently, take initiative, and manage multiple priorities

    Excellent communication, documentation, and organizational skills

    Monday-Friday 8am-5pm availability.

    Preferred

    Experience building or scaling a QA/QC program from the ground up

    Leadership or supervisory experience

    Familiarity with regulatory requirements related to natural ingredients, food, dietary supplements, or personal care products

    Why Join Us

    Opportunity to build and shape the QA/QC department from day one

    Collaborative, entrepreneurial environment where your voice matters

    Competitive compensation and benefits package

    Work with a passionate team dedicated to natural, sustainable, high-quality products