Position Objective: Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction. To ensure that procedures and processes are followed. Responsible for identifying and highlighting quality issues and for fast solving problems to ensure zero impact to the customer. Support new product introductions to ensure robust launching of the products and a smooth SOP. Work in a team environment to develop and implement best practices that focus on defect prevention, reduction in process variation and continuous improvements. Manage the customer specific requirements and offer technical support. Responsible for multiple highly complex major projects requiring innovative original solutions where results are key to successful completion of major projects. Work mostly independently with minimal supervision and work is reviewed at project milestones and/or on completion by Quality Management.

Key Responsibilities:

• Manage all quality-related issues within the manufacturing team (e.g. internal, customer and customer warranty)
• Identify root cause and investigate permanent corrective actions for product quality issues
• Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
• Carry out product and process auditing
• Ensure control plans and associated inspection documentation are implemented effectively and maintained
• Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
• Stop production in the event of manufacture bad parts
• Ensure compliance and support on following Quality Management system (IATF16949/ISO9001/ISO14001)
• Write product & process VAWI procedures
• Assist with quality awareness training on VAWI, procedures or any other training related to quality awareness
• Implement Key Performance Indicators (KPIs) in order to monitor the process and prevent the occurrence of any non-conformity relating to product, process or system
• Assist with first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke （Error Proofing), and Measurement System Analysis
• Lead/participate cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Lead/participate in the development and refinement of Process FMEA’s (Failure Mode and Effects Analysis)
• Manage and coordinate customer PPM (Parts per Million) and CARs
• Involvement in quality audits
• Keep up with current and developing manufacturing and engineering
• trends that concern product quality
• Leads/participate continuous improvement activities throughout the organization
• Write reports and present progress at project or internal meetings and to clients
• Achieves goals within budget
• Plan projects or subtasks so they may be tracked and presented
• Attend various meetings and action/communicate instructions
• Produce written reports and make presentations
• Perform root cause analysis and resolve problems involving a cross functional team
• Stops production and detains shipments when a product quality issue is detected

Required Qualifications:

• Experience in die-casting or related manufacturing processes.
• Strong attention to detail with the ability to detect deviations and implement corrective actions.
• Ability to collect and analyze measurement data, with experience in summarizing and reporting findings.
• Strong communication skills for collaborating with team members and reporting deviations or issues.
• Ability to adapt to new processes and technologies, including receiving and applying training as necessary.
• Work independently and is reviewed infrequently with minimal supervision
• Self-supervising within the guidance and expectations of quality management
• Knowledge of quality systems and measurement
• Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA), Core Tools
• Knowledge of SPC software tools - MINITAB
• Lean Manufacturing knowledge
• Strong knowledge of problems solving (Six Sigma Black Belt, Shainin Red X)
• Knowledge of IATF16949 and ISO9001
• Understanding of ISO14001 and Health and Safety practices
• GD&T - Understanding of engineering drawings and manufacturing processes
• Ability to work in a diverse and dynamic environment
• Planning and prioritizing activities
• Good communication and interpersonal skills
• Negotiation skills
• Ability to present data effectively
• Understanding of cost and financial impacts

Physical and Environmental Requirements:

• Ability to perform inspections, audits or manage training in a manufacturing or production environment.
• Ability to work with gages or measurement equipment as required.
• Regular use of personal protective equipment (PPE), such as gloves, goggles, and safety gear.
• Ability to walk, stand, or move between production areas as necessary for the inspection or auditing process.