Quality Initiatives Specialist MA or LPN

Northland Family Care

Quality Initiatives Specialist MA or LPN

Kansas City, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    Vision insurance

    Primary Care | On-Site | Full-Time

    Salary: $20.00 – $28.00 per hour, based on licensure, experience, and qualifications

    Job Description

    We are seeking a detail-oriented Quality Initiatives Specialist to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance.

    This position is ideal for a Medical Assistant (MA) or Licensed Practical Nurse (LPN) with strong organizational skills and an interest in quality programs and proactive patient care.

    Key Responsibilities

    Communicate with insurance payers regarding quality programs and care gap initiatives

    Review care gap lists, population health reports, and quality dashboards

    Perform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic tests

    Collaborate with providers and clinical staff to close care gaps and improve quality outcomes

    Support accurate documentation of quality measures within the electronic health record (EHR)

    Track and maintain quality performance data and reports

    Educate patients on preventive care, chronic disease management, and recommended screenings

    Assist with payer audits, chart reviews, and quality data submissions

    Maintain HIPAA compliance and patient confidentiality at all times

    Required Qualifications

    Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – required

    Experience in a primary care, family medicine, or outpatient clinic preferred

    Experience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferred

    Strong communication, organizational, and follow-up skills

    Comfortable with patient outreach and care coordination

    Proficient with EHR systems and basic computer applications

    Ability to manage multiple priorities with attention to detail

    Work Schedule & Location

    On-site position in a primary care clinic

    Monday–Friday, daytime hours

    No evenings or weekends

    Compensation & Benefits

    Hourly pay: $20.00 – $28.00, based on experience and licensure

    Benefits package may include medical insurance, paid time off, and holidays

    Hiring Timeline

    Candidate review and interviews are expected to begin the week of January 19, 2026.