Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Assistant General Manager

Quality Inn - Lees Summit

Assistant General Manager

Lee's Summit, MO
Full Time
Paid
  • Responsibilities

    We're searching for an experienced Assistant General Manager for our 67-room property to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you! Responsibilities: • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Follows procedures to ensure guest expectations are met consistently by each department of the organization. • new employee orientations and training • Participates in team-building to encourage open communication between staff members and management. • Maintains excellent guest relations and communication • Performs sales calls, advertising, and marketing to promote additional room sales for the property. • Facilitates positive public and community relations. • Assists Maintenance person in maintenance, repairs and grounds-keeping administration for all aspects of the property, including equipment • Enforces security and safety procedures, including training as well as record keeping of incidents and outcomes. • Participates in the system's educational events. • ·All other tasks and functions as determined by the General Manager and management company • Must be able to work all shift and cover shifts for employees that call in as well • Onsite Assistant Manager will oversee all aspects of hotel operations including: compliance to brand standards, promoting high guest satisfaction and bottom line profitability. Qualifications: • Showcase exceptional organizational, communication, and problem-solving skills • Proven customer service experience as a manager; strong guest-focused mentality • A proven record of experience managing a team, preferably in a hospitality role, is required • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • 3+ years of experience working in a hotel or the hospitality industry required

    • Follows procedures to ensure guest expectations are met consistently by each department of the organization. • new employee orientations and training • Participates in team-building to encourage open communication between staff members and management. • Maintains excellent guest relations and communication • Performs sales calls, advertising, and marketing to promote additional room sales for the property. • Facilitates positive public and community relations. • Assists Maintenance person in maintenance, repairs and grounds-keeping administration for all aspects of the property, including equipment • Enforces security and safety procedures, including training as well as record keeping of incidents and outcomes. • Participates in the system's educational events. • ·All other tasks and functions as determined by the General Manager and management company • Must be able to work all shift and cover shifts for employees that call in as well • Onsite Assistant Manager will oversee all aspects of hotel operations including: compliance to brand standards, promoting high guest satisfaction and bottom line profitability.