Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $22-25.30, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Minimum qualifications : Bachelor’s degree in health or quality assurance field, plus two years related experience. Knowledge of Joint Commission expectations and processes, NCQA Patient Centered Medical Home, and Community Health Centers preferred. Excellent organizational, analytical, and problem-solving skills. Proficient verbal and written communication skills. Convenient if bilingual in English/Spanish. Ability to multi-tasks and manage disparate assignments well. Highly skilled to speak clearly and concisely as well as read, understand, and follow oral and written instruction.

Day to Day (this list may not all include all the duties assigned):

• Responsible for assisting the organization with implementation of processes specific to accreditation, quality improvement and assurance, patient safety, patient relations.

• Ensure alignment with organizational goals and regulatory requirements.

• Facilitate the scheduling of patients with identified care gaps and the reduction of barriers to care.

• Provide education to patients with identified care gaps regarding the importance of addressing these gaps for health and well-being.

• Performs necessary data entry to assist in quality assurance activities.

• Research information related to quality improvement and quality & accreditation as needed/directed.

• Assist in coordinating meetings, activities, and events as needed.

• Assist Chief Quality and Compliance Officer as needed and/or directed.

• Assist administrative staff as needed and/or directed.

• Represent YNHS in local meetings as requested.

• Maintain organized, clean, efficient and confidential work area.

• Perform related work and other tasks as requested.