Quality Resident Engineer|KyungshinLear Sales & Engineering

DEPARTMENT: Quality

REPORTS TO: Quality Assistant Manager

CLASSIFICATION: Non-Exempt

About the role

Support on-site customer plants by performing day-to-day rework on Wire Harnesses while negotiating/disputing issues that are categorized as ISD (In System Damage).

Responsibilities

· Provide assistance and support to prevent serious issues such as downtime or any other inconvenience to customer.

· Work with management to improve/provide feedback regarding quality control processes/procedures at manufacturing plants via CCRs, Daily Logs, Group Chats.

· Participating in regular staff meetings to discuss quality issues and concerns with customer.

· Serve as a liaison between management and the customer.

· Monitor the progress of sorting activities while at the customer facility (ex. VPC, Yard, GA).

· Ensure company's products and processes meet established quality standards.

· Identify shortfalls, develop corrective measures, and implement quality control systems.

· Follow all protocols per customer requirements along with KL Employee Handbook. Traveling is required

Essential Skills

· Experience in quality engineering, quality assurance, or a similar role.

· Proficient in Microsoft Office Excel and PowerPoint.

· Strong analytical and problem-solving skills.

· Good interpersonal relationships skills.

Preferred Skills

· Experience in Manufacturing/Automotive Plant.

· Experience with Wire Harnesses.

· Experience in project management in a team environment.