Quality Services Specialist

Ingram Content Group

Quality Services Specialist

Jackson, TN
Full Time
Paid
  • Responsibilities

    Job Description

    • Monitors programs designed to maintain/improve product quality.
    • Inspects books at various stages of the production process and compiles audit findings to determine compliance with standards, policies, processes and procedures.
    • Performs 28 Quality checklist items required on a per shift basis.
    • Conducts 100% inspections at all phases of the manufacturing process on replacement orders when requested.
    • Recommends modifications and improvements to systems and procedures.
    • Assists in the evaluation and resolution of quality, waste and manufacturing issues.
    • Helps coordinate ongoing quality improvements within LSI’s manufacturing process.
    • Provides recommendations to QS Training Specialists on training needs.
    • Assists with the monitoring of waste streams in manufacturing process including daily input into waste collection spreadsheets.
    • Compiles and analyzes statistical data as part of root cause analysis to determine cause and origin of waste.
    • Assists with the evaluation of equipment performance as it relates to utilization of equipment and materials.
    • Helps develop and implement projects designed to reduce waste of materials and/or time.
    • Conducts quality-related presentations during monthly Safety and Quality Huddles and New Hire Onboarding when requested.
  • Qualifications

    Qualifications

    • High school diploma or equivalent required
    • 6-12 months printing-related experience, in a book manufacturing setting

    Additional Information

    A Shift: Sun. - Tues.

    Hours: 7am-7pm + every other Saturday 7am-7pm

    Perks/Benefits:

    • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
      • 10 vacation days & 10 sick days accrued annually and 3 personal days
      • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Avid reader? Numerous opportunities to engage with books and authors
      • Discounted offers to self-publish with IngramSpark®!
    • Encouraged continued education with our tuition reimbursement program
    • Financial and in-kind opportunities to engage with non-profits in your community
      • Company match program for United Way donations
      • Volunteer opportunities and in-kind drives for non-profits throughout the year
    • Casual Dress Code