We are searching for our next Quality and Warranty Specialist! Do you love construction, solving problems, and making customers happy? This job might be for you! This position is a field-based role responsible for on-site quality inspections and some hands-on warranty work after possession. You will work side by side with our Quality & Warranty Coordinator, who handles all scheduling, homeowner communication, and documentation – your focus is in the field: inspecting, assessing, and getting things fixed. This is a great fit for someone who knows construction, takes pride in delivering a finished product that’s done right, and genuinely enjoys working with people. Responsibilities: • Attend and conduct Pre-Insulation Inspections (PII) to verify behind-the-wall items are correctly installed before insulation is in place • Attend and conduct Quality Assurance Inspections (QAI) on completed homes, verifying workmanship and construction quality against BAGI Standards • Conduct on-site inspections of homeowner warranty claims to assess validity and determine the scope of repair • Self-perform minor repairs (handyman-level work: caulking, trim, hardware, paint touch-up, minor drywall, etc.) • Coordinate with and oversee vendors performing warranty repairs on-site • Attend scheduled warranty appointments at homeowners’ homes with professionalism and a customer-first attitude • Assist with Customer Orientations and ensure outstanding items are corrected before possession • Support the 60-Day List and 1-Year Drywall Touch-Up processes by attending appointments and overseeing completion • Assist Project Managers as needed, including maintaining job site cleanliness and upkeep Qualifications: • 1–3 years of experience in residential construction, remodeling, or a related trade • Hands-on handyman ability - comfortable performing minor repairs, including caulking, trim work, hardware installation, minor drywall patching, and paint touch-up • Basic knowledge of residential construction systems and terminology (framing, mechanical, finishes) • Strong attention to detail – able to identify workmanship defects and assess against quality standards • Excellent communication and customer service skills • Professional, reliable, and self-directed • Basic computer skills (Outlook, mobile apps) – our Coordinator handles all documentation, but you should be comfortable using a smartphone and email • Valid driver’s license and clean driving record • Customer service experience is a plus Compensation: $25 - $30 per hour

• Attend and conduct Pre-Insulation Inspections (PII) to verify behind-the-wall items are correctly installed before insulation is in place • Attend and conduct Quality Assurance Inspections (QAI) on completed homes, verifying workmanship and construction quality against BAGI Standards • Conduct on-site inspections of homeowner warranty claims to assess validity and determine the scope of repair • Self-perform minor repairs (handyman-level work: caulking, trim, hardware, paint touch-up, minor drywall, etc.) • Coordinate with and oversee vendors performing warranty repairs on-site • Attend scheduled warranty appointments at homeowners’ homes with professionalism and a customer-first attitude • Assist with Customer Orientations and ensure outstanding items are corrected before possession • Support the 60-Day List and 1-Year Drywall Touch-Up processes by attending appointments and overseeing completion • Assist Project Managers as needed, including maintaining job site cleanliness and upkeep • Perform other related duties as assigned by management to support overall project success