Job Description

SUMMARY: The Graduate Assistant (two positions) will provide program and project management for an ongoing grant with the North Carolina’s Division of Aging and Adult Services focused on enhancing digital health equity for aging adults throughout North Carolina. At the direction of Dr. Zachary White, the Program Graduate Assistantships will participate in all three phases of this project, including project design, development phase, and deployment. This will include serving as the support project partner on all aspects of supporting and executing the strategies of the project. In addition, GAs will be expected to meet with Dr. White on a scheduled basis.

Location : The position is based out of Queens University of Charlotte and may involve hybrid work and travel across North Carolina.

The role is renewable based on performance per semester. The GA position begins immediately and is expected to work up to 19 hours a week per semester. The successful candidate must be enrolled as a full-time graduate student at Queens University of Charlotte. There is no expressed or implied commitment to a paid position upon completion of the internship. This role is eligible for tuition remission for up to six credit hours per semester (up to 5 total semesters) and a stipend. No housing is offered.

The GA will learn and apply knowledge involving the following:

Leadership

• Analyze and troubleshoot program/project components to arrive at a logical course of action while knowing when to seek support or assistance
• Work effectively independently and as a member of a team
• Possess high levels of professional acumen, judgment, and leadership to serve in a variety of capacities, as needed.

Program/Project Management

• Engage in excellent organization and follow-up/follow-through skills to ensure program/project objectives are met within established timeframes, and program evaluation/assessment is conducted appropriately
• Conduct effective planning, organizing, resourcing and executing of large and small tasks/projects through to completion (e.g., this could involve participating in digital literacy curriculum reviews, researching existing programs, revising a Digital Literacy Toolkit, creating marketing material for program development, focus group and design-centered interactions with experts in the field and designated audiences).
• Exercise attention to detail, accuracy, and timeliness to effectively prioritize assignments and competing demands to meet given deadlines and program objectives

Community Engagement

• Engage various constituencies across differences of race, ethnicity, gender, gender identity, sexual orientation, socioeconomic class, and ability backgrounds
• Build rapport, manage relationships at various organizational levels, and exercise tact/diplomacy when working with internal community members, as well as exercise cultural competence with internal and external community members

Qualifications

• Must be a current, full-time graduate student at Queens University of Charlotte.
• Advanced Business Software Skills (primarily Microsoft Office, Google Drive, Slack , SharePoint, RingCentral, etc., and the ability to quickly learn other university specific software)
• Excellent interpersonal and customer service skills and experience interacting with multiple audiences.
• Strong written and verbal communication skills to help craft and share stories about programmatic efforts, internally and externally

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Contact information for three professional references.

Queens will accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements ( with or without reasonable accommodation ) require ability to

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time
• Communicate with co‐workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the Graduate Assistantship.
• Must be able to learn and work in office and athletics environment while having contact with students, staff, faculty, parents, service providers and vendors on any given day.
• This internship has deadlines, multiple interruptions, and can be stressful.

Nothing in this description restricts the university’s right to assign or reassign duties and responsibilities to this role at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this internship description is subject to change at any time.