Job Description

SUMMARY : The Graduate Assistant (GA) for Student Engagement is a part-time, 20 hour a week, live‐in position responsible for learning and applying skills and knowledge related to providing exceptional programming to the campus community. The GA learns and applies knowledge to enrich the co-curricular experience of students at Queens University of Charlotte.

The successful candidate must be currently enrolled as a full-time graduate student at Queens University of Charlotte. This GA role includes tuition remission for up to three (3) courses per semester, including summer, while actively serving in the GA role. GAs are required to live on-campus and must sleep and live-in the assigned GA room and building. Because this a mandatory live-in position it includes a rent-free, one-bedroom, furnished on-campus apartment with water, electricity, cable, internet, and free on-site laundry. On-campus apartments are pet/ and partner-friendly. In addition, GAs are provided a free campus dining plan during the academic year, free on-campus parking, and free membership to Queens Fitness Center. GAs enjoy flexible scheduling. Time away must be coordinated in advance with the GA’s immediate supervisor.

The GA is recognized as a University Official and represents the university and the department on and off university property. Under the supervision of the Associate Director for Student Engagement, the GA position begins on July 5, 2023. There is no expressed or implied commitment to a paid position upon completion of the internship.

Essential Duties and Responsibilities

As a GA, you will learn and apply knowledge and skills in the following areas:

Programming:

• Learn and assist in strategic planning of campus-wide programming, in conjunction with the Assistant Dean of Student Engagement
• Learn and host at least one program a semester in collaboration with campus partners
• Learn and coordinate communication and marketing of Student Engagement programs
• Learn and build and advise the Commuter Club
• Learn and advise one Campus Union Board sub-committees
• Learn and create ways to increase student engagement (through marketing, etc)
• Learn and attend and manage day of show operations for assigned events

Weekends and On-Call Rotations:

• The GA learns and applies their knowledge to serve in an on-call duty rotation responding to student crises and emergencies. This necessitates the GA being on-campus and available on nights and weekends and within 15 minutes of campus when serving as the staff member on-call
• Due to the nature of this role, the GA is required to live on-campus and must live in the assigned room and building
• GAs are considered mandatory reporters under Title IX and the Clery Act
• GAs are expected to abide by and report violations of all local, state, and federal laws and regulations
• GAs are expected to assist with residential move-in and closing of the residence halls

Qualifications

Experience, Knowledge & Skills Required

• Currently enrolled in a graduate program at Queens University of Charlotte
• Campus involvement and experience that demonstrates interest in Student Affairs/Student Activities/Residence Halls is highly desirable
• Demonstrated commitment to social justice, equity, and inclusion
• Experience that demonstrates sensitivity and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of first-generation college students
• Remain calm, cool and collected in time of crisis
• Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with a diverse student body, as well as throughout the university
• Ability to mediate problems, situations, and enforce policies
• Effective community development and programming experience
• Possess leadership skills and the ability to work effectively within teams
• Ability to maintain confidential information in a professional manner

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Salary requirements
4. Contact information for three professional references

Queens will accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2222.

Physical Requirements ( with or without reasonable accommodation ) require ability to

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time
• Communicate with co‐workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the internship, including early mornings, nights, and weekends.
• Must be able to learn and work in office and resident hall environment while having contact with students, staff, faculty, parents, service providers and vendors on any given day.
• This internship has deadlines, may have multiple interruptions, and can be stressful.

Nothing in this description restricts the university’s right to assign or reassign duties and responsibilities to this role at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this internship description is subject to change at any time.