Job Description

SUMMARY: Queens University of Charlotte seeks an experienced Career Coach to support a growing university-wide career development office. Reporting to the Associate Director of Career Readiness and Planning, the Career Coach provides industry specific career development support to students and alumni. With guidance from the Associate Director and working closely with the employer relations team, the Career Coach is responsible for assisting in developing, implementing, and evaluating a comprehensive career development program to meet the needs of students and alumni.

This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities

• Provide industry and career specific support through career coaching, mock interviews, resume and cover letter review, graduate school application support, career planning, professional brand management and related programming.
• Administer career assessments and provide appropriate guidance based on results.
• Stay abreast of industry and career trends to provide specific guidance to students and alumni.
• Partner with the employer relations team to understand career opportunities, assist with talent pipeline, engage employers in career development activities, and develop employer-informed resources.
• Plan and facilitate career readiness events such as workshops, prep events, and coffee chats.
• Create and upkeep career readiness resources and initiatives.
• Deliver classroom and student organization presentations on career readiness and planning topics.
• Develop campus relationships with specific designated campus partners.
• Assist with Internship Program curriculum initiatives including, but not limited to, internship contract reviews, mock interview program, final internship presentations and related administrative duties.

Non-Essential Duties

• Other duties and special projects may be assigned to meet department and University needs.

Qualifications

Experience, Knowledge & Skills Required

• Strong computer skills, including Microsoft Office.
• Ability to work well individually and in team settings.
• Ability to exercise sound judgment in unusual/new situations.
• Ability to work with a diverse population.
• Ability to interpret and analyze qualitative and quantitative data.
• Excellent interpersonal, oral, and written communication skills.
• Exceptional organizational skills and the ability to multitask efficiently with excellent attention to detail.
• Ability to interact well with external stakeholders, students, faculty, parents, staff, administrators, and in public settings.
• Career assessment certifications.
• Knowledge of career development theories and practices, career navigation strategies and resources, and industry insight.
• Experience interpreting information and data.
• Knowledge of Handshake or other job board platforms.
• 2+ years of experience in a career coaching, higher education and/or industry setting or equivalent combination of education and experience.
• Master’s degree or equivalent combination of education and experience.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé or CV
3. Salary requirements
4. Contact information for three professional references

Applications received by May 30, 2023, will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2222.

Physical Requirements ( with or without reasonable accommodation ) require ability to

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time.
• Communicate with co‐workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the position, including occasional nights or weekend work.
• Must be able to work in office environment while having contact with faculty, staff, parents, students, donors, service providers and vendors on any given day.
• Work has deadlines, multiple interruptions, high volume and can be stressful.

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.