Job Description

SUMMARY: Reporting to the Director of Vandiver Center for Career Development (VCCD), the coordinator will provide administrative support to the career office.  This role will support programming, operations, events and customer service efforts. The coordinator will serve as a frontline point of contact for both internal and external audiences. This full-time position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay for hours worked above 40 in a single work week.

ESSENTIAL DUTIES AND RESPONSIBILITIES •    Provide exceptional customer service to students, employers, alumni and other visitors.  •    Provide administrative support to the general office, employer relations program and internship/career readiness programs.  •    Oversee and execute logistics for events and programming. •    Manage payments and invoices. •    Assist with marketing efforts. •    Train and supervise student workers. •    Perform other duties as assigned by the Director of the career office.

Non-Essential Duties: •    Other duties and special projects may be assigned to meet department and university needs.  

Qualifications

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED •    1-2 years’ experience performing administrative support and coordination in a professional office setting. Higher education and/or customer service experience preferred. •    Skills in event planning and program management. •    Excellent interpersonal, oral and written communication skills. •    Proven ability to work across departments, quickly establishing rapport with academic and administrative personnel. •    Strong computer skills, including Microsoft Office 2016. •    Ability to work with feedback systems and both qualitative and quantitative data. •    Ability to work well individually and in team settings. •    Ability to interact well with students, faculty, parents, staff, administrators, and other audiences. •    Proven attention to detail, accuracy, and timeliness. •    Excellent organization and follow-up / follow-through skills to ensure completion of assignments within established timeframes. •    Solid problem-solving skills and the ability to analyze components and arrive at a logical course of action while knowing when to ask for assistance or direction. •    Ability to exercise sound judgment in unusual/new situations. •    Ability to work effectively with a diverse population. •    Exceptional organizational skills and the ability to efficiently and effectively prioritize competing priorities. •    Ability to use absolute discretion when dealing with sensitive, confidential materials; familiarity with FERPA a plus. •    Bachelor's degree, or equivalent combination of education and experience.

Physical Requirements (with or without reasonable accommodation) •    Visual Abilities:  Read reports, create presentations and use a computer system. •    Hearing:   Hear well enough to communicate with co-workers, vendors, and students. •    Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems. •    Mobility:  Open files and operate office machines; move between departments and attend meetings across campus. •    Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly. •    Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. •    Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work Conditions •    Work in office environments, involving contact with faculty, staff, students, parents, service providers and vendors. •    Work has deadlines, interruptions, and may be stressful at times.

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.   

Additional Information

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,500 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, and the Andrew Blair College of Health, and the Presbyterian School of Nursing.

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2297.

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