Job Description

The Principal Consultant directs a team of consultants leading project in support of key clients. The individual has strong project management and client-facing skills and is highly organized. The Principal Consultant works directly with the Engagement Manager, client and the consultants to deliver high quality services to our clients and has access to and the support of others in the organization to solve complex challenges on behalf of the client.  The Principal Consultant is responsible for delivering high quality services deliverables to our clients, solving complex challenges on behalf of the client, and leads a team in doing so. The focus of this role is leading a team, project managing, and building relationships with clients in support of campaign operations including campaign creation, execution, and management.

KEY DUTIES & RESPONSIBILITIES

Manage project prioritization, planning, and delegation across team members and with the client (30%) 

• Lead teams of consultants focused on campaign operations in support of clients including: (20%):
• Segmentation generation and management 
• Multi-channel, multi-touch campaign configuration and execution 
• Email/message building and reporting 
• Campaign auditing and issue management

Manage relationships with clients, alongside the Engagement Manager, in support of the success of the services being provided (20%)

Identify and drive resolution of issues for the client and support team members in developing communications of those issues and resolutions (15%) 

Identify and implement possible new functionality and/or process improvements that better meets client needs and drives efficiency (10%) 

Assist in developing and enhancing managed services methodology and associated documentation and training (5%)

Qualifications

• Bachelor’s Degree, preferably in business, marketing, or communications
• 5+ years of Professional Services consulting with a track record of increasing responsibility and direct client interaction
• Experience in project management
• Demonstrated ability to add value to client engagements
• Experience working with Marketing Automation technologies
• Experience working and collaborating in a team environment
• Experience providing deliverables and receiving feedback
• Very strong written and oral communication skills
• Strong interest in working with leading marketing technologies
• Strong interest in working with data and marketing campaigns
• Excellent analytical, conceptual, critical thinking, and problem-solving skills

Additional Information

Salary: $85,000-$95,000. The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K matching and FLEXIBLE PTO. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers! 

At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.com..  

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