Join our team at the Quirk Mercedes! Our goal at Quirk Auto Group is to ensure that our customers have the best dealership experience possible and our employees make that happen!
The Sprinter Technician position provides accurate, efficient service to customers by troubleshooting, diagnosing and repairing SPRINTER trucks, in a friendly and safe environment. Typical services include: preventive maintenance, diagnostic troubleshooting, electrical, clutch, suspension, air/hydraulic brake and air conditioning systems diagnosis and repair, and more.
Essential Job Functions:
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair.
Documents all work performed and recommended on the repair order.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Ensures that vehicle is kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Communicates with parts department to obtain needed parts.
Road tests vehicles when required.
Participates in manufacturer sponsored training programs, schools, and events.
Support other technicians and supervises work of any apprentice technicians as assigned.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
Understands and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Saves and tags parts of the job if under warranty or if requested by the customer.
Operates all tools and equipment in a safe manner.
Knowledge and Skills:
Demonstrate sound judgment and the ability to make logical decisions in support of business demands.
Knowledge and proven experience with diagnostic fault-code troubleshooting using laptop computer / software, electrical, clutch, suspension, air/hydraulic brake and air conditioning systems diagnosis and repair.
Good written and verbal communication
Education and Work Experience:
Either one year or more mechanical experience or graduate of accredited diesel program for advanced positions
Either high school diploma or GED for entry-level positions
A/C certification
Computer skills in order to navigate diagnostics and dealership computer system
Current and valid driver license
Basic tool box
Job Type: Full-time
Benefits: