ABOUT RCS INNOVATIONS

RCS Innovations’ motto is, “Consider it Done!” Our company earns trust by doing what we promise. We value humble confidence, a positive mindset, respect for diverse perspectives, and a determination to succeed. We pride ourselves in offering innovative solutions that inspire customer and employee engagement for our clients. We have been designing and manufacturing high quality custom display fixtures for the retail industry for more than three decades. We are recognized throughout the industry for our expertise, highly personalized customer service, and attention to detail. We are excited for you to join our team to advance our core values and winning strategy.

WHAT YOU’LL DO

Under the direction of the Vice President–Sales, the Sales Representative is responsible for driving top-line profitable sales growth by pursuing and cultivating new leads to create new business development opportunities in target sectors.

DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Identify and develop list of target clients in target market segments based on “where to play” criteria.
• Actively pursue business from target clients. Identify, qualify, and connect with prospective clients through cold calling, e-mails, social media, virtual and in-person meetings, and other means. Follow up on leads.
• Develop and nurture client relationships.
• Execute sales and marketing programs and policies.
• Listen intently to the needs of prospective clients and prepare or modify sales presentations to align with those needs.
• Develop, pitch, and propose solutions. Close sales.
• Complete or assist in the completion of bid, RFQ, RFP, and proposal packages as needed, emphasizing RCS unique differentiators.
• Collaborate on matters of mutual concern with team members in Project Management, Engineering, Manufacturing, Accounting, etc.
• Maintain accurate and complete records of customer contacts and sales activity and results, such as daily call reports, weekly work plans, and monthly metrics.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Attend trade show, meet with customers.
• Lead and direct efforts to increase the organization’s visibility and elevate brand recognition with effective marketing and communications plans.
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITY YOU WILL NEED:

• Mindset aligned with core values (see below)
• Motivation for pursuing and closing new business.
• Knowledge of retail store display fixture industry required, including knowledge of fixture materials, manufacturing methods, competitors, industry characteristics, retailers, decision makers, buying habits, procurement process, etc.
• Excellent verbal and written communication skills, and excellent presentation skills.
• Ability to read situations, think quickly, and adapt methods and messages diplomatically.
• Ability to successfully manage numerous projects and events with differing and often competing deadlines.
• Strong organizational skills
• Proven track record of meeting and exceeding sales goals.
• Proven ability to prospect and close new business.
• Strong negotiation skills.
• Must thrive in a fast-paced environment where independence and determination are standard
• Travel throughout the United States required

OUR CORE VALUES

Humble Confidence. Modest; admit mistakes; share credit; praise teammates; Be assertive; project competence; apply knowledge.                                                                                       

Customer Focused. Respond with speed, urgency, flexibility; passionate about delighting customers; provide innovative solutions.                                                                                     

Hungry. Determined; eager to learn; always looking for more; self-motivated; diligent; tenacious. "Consider it Done."                                                                                               

Outward Mindset. Communicate honestly, transparently; keep promises; offer feedback; listen intently; value diverse perspectives; show empathy.                                                                                    

Results Driven. Accountable; focused on measurable results; play to win; committed to continuous improvement and profitable growth.          

OUR HIRING PHILOSOPHY

RCS believes that innovation is born out of diverse perspectives and backgrounds. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands required of the position include prolonged sitting and walking, extended periods of computer use and keyboarding, and a normal range of hearing and vision. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While employee may occasionally go on noisy shop floor, most of the work is performed in a quiet office setting with normal temperatures and little to no exposure to shop floor hazards.

EDUCATION AND EXPERIENCE

· Bachelor’s Degree preferred or equivalent experience

· Minimum seven years successful sales experience in retail store display fixture industry