Job Description

RCP has just opened a customer service position in the WHITTIER area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well.

WE PROVIDE:

• Complete Training
• Weekly Bonuses and Incentives
• Opportunities for Growth
• Opportunities for Travel
• Yearly R&R Trips

IF YOU HAVE GREAT PEOPLE SKILLS AND ENJOY WORKING WITH THE PUBLIC, WE WANT TO MEET WITH YOU TO DISCUSS EMPLOYMENT WITH YOU FURTHER!

This office is seeking a full-time Customer Service & Outreach Coordinator who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training program ensures each and every one of our employees are equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but haven't had much training elsewhere.

THE GOALS ARE SIMPLE: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

THE CHALLENGE: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields if possible but not required
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager. If you have experience in any of the following you are encouraged to apply; customer behavior, customer insights, customer engagement, customer relationship management, customer service sales, consumer relations or customer service.

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

Company Description

At R.E.A. Capital Partners, we have carved a reputation for creative strategies that help brands thrive in new markets. We are also known to go out of our way to give our associates compelling reasons to enjoy what they do. We acknowledge that our colleagues play a massive role in our daily operations; we have developed a workplace that enhances their knowledge and allows our associates to bond with each other through fun activities.