About the Role:

Join our dynamic team at FYZICAL Therapy and Balance Centers as a Receptionist in our outpatient physical therapy office in Albuquerque, NM. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service to our patients.

Responsibilities:

Greet and assist patients upon arrival, ensuring a welcoming atmosphere.

Manage phone calls, schedule appointments, and handle patient inquiries.

Maintain accurate patient records and manage electronic health records (EHR).

Process insurance verifications and assist with billing inquiries.

Coordinate with therapists to ensure smooth patient flow and communication.

Maintain cleanliness and organization of the reception area.

Handle administrative tasks such as filing and data entry efficiently.

Support the team in achieving high patient satisfaction and retention rates.

Requirements:

High school diploma or equivalent; additional education in healthcare administration is a plus.

Previous experience in a medical office or healthcare setting preferred.

Strong communication skills and a friendly demeanor.

Proficiency in computer systems and electronic health records.

Ability to multitask and manage time effectively in a busy environment.

Detail-oriented with strong organizational skills.

Knowledge of insurance processes and patient billing is advantageous.

Passion for helping others and contributing to patient care.

About Us:

FYZICAL Therapy and Balance Centers has been a trusted provider of physical therapy services in Albuquerque, NM for over a decade. Our patients love us for our personalized approach to care and our commitment to improving their quality of life. Employees enjoy a supportive work environment that fosters growth and teamwork.