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CSR | Customer Service | CRM

RED7

CSR | Customer Service | CRM

Dallas, TX
Full Time
Paid
  • Responsibilities

    Job Description

    CSR | CUSTOMER SERVICE | CRM

    Red7 is looking for individuals who believe they are extraordinary at ordinary things to join our Customer Service Team in the coming weeks. 

    Full Time * Immediate Start * Paid Training * Great Working Environment * + Great Pay

     

    “RED7 RED7 RED7”  DO SOMETHING UNEXPECTED FOR YOUR CAREER TODAY AND WIN! 

     

    CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES AND DUTIES:

    “Do something unexpected”  We believe that bringing a brand to the public in a face to face manner is much...  more impactful, personable and profitable long term, than just sitting behind a screen blasting mass emails. As a Customer Service Representative with Red7 your main duties will therefore include:

    • Being a CSR in our new booming industry and working directly with customers
    • Researching our clients both face-to-face and online
    • Learning how to deliver great customer service to both new and existing clients.
    • Ensuring all customers have a great experience and walk away with the best deal possible.
    • Attend daily training sessions with managers and account executives.
    • Help with the overall design our client's campaigns
    • Provide experiential services. i.e pop-ups, live activations, and events
    • Raise awareness, create user friendly-basis, and doing live activations for our clients

    WHO ARE WE LOOKING FOR?

    People that can make an impact with an incredible positive attitude. Someone who outworks the competition, an unbelievable work ethic. A curious and a dedicated mindset to learn and quickly apply new skills. Finally, an awesome people’s person! We put the focus on making a positive difference to our people.

     

    CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS AND SKILLS:

    • High School Diploma or GED equivalent 
    • Ability to work flexible hours and days, including some weekends
    • Commitment to following program guidelines to protect the brand and program integrity
    • Excellent communication skills—including formal presentation and training skills
    • Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs.
    • Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness
    • Excellent time-management, organization, planning, and implementation skills
    • Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles
    • High level of ethics, values, integrity, and trust
    • Sales and marketing experience a plus

    CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

    • 5757 Alpha Rd # 150, Dallas,TX,75250 on a daily basis as scheduled
    • For legal reasons, applicants must be 18 or older
    • For our international applicants, please keep in mind, we are unable to provide sponsorship at this time

    If you love what you've read so far, WHAT ARE YOU WAITING FOR? Just hit the APPLY button!

    NOTE: WE ARE STAYING SAFE DURING COVID-19:

    We have various procedures in place to ensure the safety of our team. Temperature checks are taken daily before beginning work for the day and for all visitors entering the office. Personal protective equipment is provided to all employees. Hand sanitizer is in multiple locations through the office. Seating is sanitized continuously throughout the day.

     

    NEXT STEP 

    FOR CONSIDERATION: CLICK APPLY and send your resume through to us.

    WHAT YOU NEED TO DO: Send us your current contact information. Both cell phone number and email address would be great.

    HOW LONG WILL IT TAKE? We will be looking to make a decision on your application within 1 week of submission. Due to the current situation please allow 2 weeks for a final decision to be made.

    WHAT WE WILL DO: Successful candidates will receive an email from us, which will include an interview invite. Please keep an eye on your email account and also your spam/junk folder to ensure you don’t miss your offer. 

    NOTE: Due to the current situation all interviews are carried out via zoom call.

     

     

    Company Description

    "RED 7, RED 7, RED 7!" "I don't know what that means" "Hot Route" This is Red 7, this is what we came for. We do the unexpected and get winning results. Our playbook is filled with new ways to get our clients brands, products, and services out to public and generate a great return of investment. Our portfolio speaks for itself. We work with top brands, identify their target audience and create a custom promotional event campaign. We believe that bringing a brand to the public in a face to face manner is much more impactful and profitable.