Bring your passion and expertise You live and breathe REI equipment. You're a builder. You're a safety maven. At REI, the Technical Specialist is a critical role in the retail stores and has primary responsibility for the assembly, repairs, and maintenance of bikes and snow sports equipment to REI and vendor standards and to deliver extraordinary service to customers both in the shop and on the retail floor. Customers frequently interact with Technical Specialists to ensure their equipment is properly fitted and maintained for their outdoor adventures. Requirements of the Technical Specialist position include but are not limited to: Bike maintenance and repair experience Successful completion of certification required of the level the role, service advisor and any snow sports certifications required based on store assortment and customer need Previous snow sports equipment and/or bike assembly experience or equivalent preferred Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service Strong attention to detail Ability to maintain open and positive relations with employees and customers Interest in developing own skills and knowledge Availability to work a flexible schedule based on business needs, including evenings and weekends Ability to periodically lift 40 pounds