Benefits:
401(k)
401(k) matching
Bonus based on performance
Paid time off
REMOTE 3RD PARTY DEBT COLLECTOR AGENT POSITION (OPEN)
IF YOU APPLY FROM OUTSIDE OF ARIZONA - YOUR APPLICATION WILL BE DISCARDED
Experience Required:
· 1-5 years of proven experience in 3rd Party Debt Collections.
· Proficiency in following and understanding the Fair Debt Collection Practices Act (FDCPA) and up to date on Reg F revisions.
· Demonstrated success in achieving collection goals independently.
· Experience using 3rd Party Debt Collection Software
· Experience emailing consumers and manually outbound dialing
Role and Responsibilities:
· Ensuring compliance with FDCPA & Reg F regulations.
· Facilitating 100-150 + outbound Calls per day.
· Analyze account details, instruct consumers with payment plans, and negotiate settlements while maintaining a professional demeanor.
· Utilize innovative approaches to optimize collection efficiency and maintain high standards of professionalism.
· Notating and organizing accounts effectively.
· Utilizing Email and Text features
Qualifications:
· Very strong knowledge of collections practices and procedures.
· Proven ability to meet and exceed collection monthly and yearly goals.
· Superior communication and negotiation skills.
· Detail-oriented with the ability to analyze data and make informed decisions.
· Goal-driven, self-motivated, and dedicated to company professionalism.
Why Join Us:
· A supportive work environment that values professionalism and success.
· Opportunity for professional growth and career development.
· Competitive pay structure with commission potential
· PTO, STO, Paid Holidays, 401K opportunity
· In person training, remote work from home
How to Apply:
If you're ready to bring your collections expertise to a dynamic team, please submit your resume and a cover letter highlighting your relevant experience and achievements.
Flexible work from home options available.