Lifeline Field Agent

REN WIRELESS LLC

Lifeline Field Agent

Los Angeles, CA +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Paid time off

    Training & development

    Company Overview: Ren Wireless is a leading community outreach organization representing the nation's largest cellphone provider. We specialize in providing essential services to low-income families across California.

    Job Summary: We're seeking dedicated Lifeline Agent to join our team. As a Lifeline Agent, you'll be responsible for working in the community distributing Free Smartphones with Free Service to eligible applicants through the Lifeline program.

    Ideal Candidate:

    · Passionate about assisting the community.

    · Strong verbal communication and presentation skills.

    · Punctual, reliable, & self-motivated

    · Comfortable working outdoors.

    · Works independently while maintaining high productivity.

    · Proficient with technology, including smartphones, tablets, and related applications.

    · Bilingual in Spanish preferred but not required.

    Key Responsibilities:

    · Engage customers in conversation.

    · Assist customers in navigating the application process.

    · Verify customers’ eligibility and identity documents.

    · Activate free cellphones for qualified customers.

    · Deliver exceptional customer support, addressing inquiries and resolving concerns.

    · Work independently and proactively to meet or surpass weekly production quotas.

    Company Offerings:

    · Higher pay opportunities for top performers.

    · Paid volunteering hours.

    · Career growth possibilities such as training new hires and team management.

    Once you apply, we will contact you to schedule a phone interview.

  • Locations
    Los Angeles, CA • Compton, CA • Culver City, CA