Benefits:
401(k)
401(k) matching
Paid time off
Training & development
Company Overview: Ren Wireless is a leading community outreach organization representing the nation's largest cellphone provider. We specialize in providing essential services to low-income families across California.
Job Summary: We're seeking dedicated Lifeline Agent to join our team. As a Lifeline Agent, you'll be responsible for working in the community distributing Free Smartphones with Free Service to eligible applicants through the Lifeline program.
Ideal Candidate:
· Passionate about assisting the community.
· Strong verbal communication and presentation skills.
· Punctual, reliable, & self-motivated
· Comfortable working outdoors.
· Works independently while maintaining high productivity.
· Proficient with technology, including smartphones, tablets, and related applications.
· Bilingual in Spanish preferred but not required.
Key Responsibilities:
· Engage customers in conversation.
· Assist customers in navigating the application process.
· Verify customers’ eligibility and identity documents.
· Activate free cellphones for qualified customers.
· Deliver exceptional customer support, addressing inquiries and resolving concerns.
· Work independently and proactively to meet or surpass weekly production quotas.
Company Offerings:
· Higher pay opportunities for top performers.
· Paid volunteering hours.
· Career growth possibilities such as training new hires and team management.
Once you apply, we will contact you to schedule a phone interview.