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Consumer Account Processor (Full and Part-time)

RFFC Financial

Consumer Account Processor (Full and Part-time)

Conroe, TX
Paid
  • Responsibilities

    Job Description

    2912 West Davis St., Building 200, Conroe, TX 77304

    CONSUMER ACCOUNT PROCESSOR

    FULL-TIME AND PART-TIME POSITIONS AVAILABLE COMPETITIVE PAY PLAN + GREAT BENEFITS!

    RFFC TRACES ITS ROOTS BACK TO 2004. WE HAVE THE BEST CONSUMER FINANCING OPTIONS TO MERCHANTS/DISTRIBUTORS IN THE DIRECT SALES INDUSTRY. RFFC FINANCIAL HAS BUILT ITS SUCCESS AND REPUTATION ON A SMALL-TOWN TRADITION OF PUTTING PEOPLE FIRST. RFFC FINANCIAL has an immediate opening for a CONSUMER ACCOUNT PROCESSOR who will analyze consumer applications of financed products on retail installment contracts. PLEASE UPLOAD YOUR RESUME AND COMPLETE THE ONLINE ASSESSMENT FOR IMMEDIATE CONSIDERATION.

    WE OFFER OUR FULL-TIME EMPLOYEES:

    • COMPETITIVE PAY PLAN!
    • Health, Dental and Vision benefits (a large portion paid by ER)
    • MATCHING 401(K)
    • Flexible spending account option (FSA)
    • Paid holidays
    • Paid time off accrual

    TENTATIVE SCHEDULE WHICH INCLUDES A DINNER BREAK:

    FULL-TIME POSITION: Evenings and weekends only Fridays and Saturdays: 12pm – 11pm Sundays: 11am – 10pm Mondays: 12pm – 11pm

    PART-TIME POSITION: Evenings and Weekends – To be determined

    TRAINING SCHEDULE – Training lasts for up to 3 weeks then times will vary but will include daytime hours.

    BASIC JOB FUNCTION:

    • Verify accuracy of application information and contract
    • Communicate via telephone with applicants to verify identity as well as obtain personal and financial data to complete application process
    • Compile verified documents for funding
    • Customer service to merchants/distributors to answer questions, receive missing information, communicate contract or application issues regarding the intake process
    • Point person for merchant/distributor contact during evenings
    • Various daily process business tasks

    REQUIREMENTS:

    • Experience preferred in a job-related field of any of the following: credit analyst, bank teller, payday loan services or rapid pace customer service phone line
    • The ability to listen in order to determine appropriate action needed
    • Critical-thinking and problem-solving skills
    • Good time-management skills
    • Reading comprehension and the ability to write effectively
    • Able to work in a team setting
    • Must pass background check and pre-employment drug screen

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER