Job Description

POSITION TITLE: Operations Coordinator, Employee Benefits

Are you open to exploring a professional opportunity in the employee benefits industry? RGA Resources is seeking an Operations Coordinator to support our health benefit programs serving construction industry employers throughout the Pacific Northwest.

WORKING HERE

We are a nimble operation with 3 employees and part-time contractors that work as an integrated team to support AHP program operations that includes marketing, quoting, onboarding and customer service. Our team works remotely and enjoys a balanced, flexible work environment.

CORE VALUES THAT DEFINE OUR SUCCESS:

·       Results Driven

·       Customer-Focused

·       Technical & Administrative competence

·       Detail-Oriented

·       Collaboration & Teamwork

·       Adaptability & Intuitiveness

·       Accountability & Responsiveness

ROLE OVERVIEW

The role is responsible for performing core functions associated with quoting, monitoring, and maintaining sales data for our AHP programs.  The role will work extensively with credentialed and appointed insurance producers, account managers, participating groups and Program service providers including health carriers, vendors and administrators.

AMONG OTHER THINGS, YOU WILL:

·       Monitor & process quote requests (RFPs) submitted in shared & RGA’s assigned email boxes,

·       Scrub and assess qualified RFP submission info for completeness and eligibility

·       Set up & organize client folders on RGA’s common drive

·       Prepare & issue proposal responses to credentialed producers in timely & accurate manner

·       Maintain RFP quote log throughout the sales cycle

·       Issue, collect, scrub and process new group implementation paperwork

·       Process and maintain new and current Producer appointment paperwork

·       Organize, maintain & update marketing content on SharePoint and Program website

·       Provide responsive customer service and broker support

·       Take meeting notes, summarize key takeaways, and follow-up on next steps

·       Other ad-hoc administrative tasks as needed.

HERE’S WHAT WE SEEK IN AN IDEAL CANDIDATE

·       Associate degree or 2-year administrative certificate. Bachelors’ degree, a plus.

·       2+ years of sales & administrative experience in the health insurance industry.

·       AHP,  benefit administration or PEO program management experience, a plus

·       Proficiency with Microsoft 365, including  Word, Excel, Outlook, PowerPoint and SharePoint

·       Website administration and maintenance experience, a plus

·       Strong prioritization, analytical, and organizational skills

·       Ability to multi-task

·       Passion for tactical execution and problem solving

·       Composure, polish, and professionalism

·       Licensed Life & Disability Producer, a plus.

COMPENSATION

This is a part-time, exempt W-2 role targeted at 24 hours per week. Hours will vary throughout the year due to business needs. Total compensation depends on candidates experience and qualifications.

HOW TO APPLY

Send resume and cover letter to ROGER AT ROGER@RGARESOURCES.COM

Company Description

RGA resources is a fast-paced, fast-growing professional services employer specializing in managing Association Health Plan (AHP) programs throughout Washington, Oregon & Montana.