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Customer Service Specialist

RICAURTE PRECISION INC

Customer Service Specialist

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    This position is responsible for Customer Service, Purchase Order and Request for Quote (RFQ) document preparation, Invoicing and general office administration and support of management initiatives. The position is evaluated on work results (quality & output) and teamwork based on Ricaurte Precision Inc's Values: • Excellence in Communication with honesty and transparency • Attention to detail and Quality in everything we do • Flexibility and Resourcefulness to achieve and succeed as a team • Eagerness to grow and to help each other grow • Gratitude for what we have, for each other and for our customers QUALIFICATIONS:

    1. Qualified applicant should have minimum 3 years work experience in an administrative role preferably in a manufacturing environment.

    2. Strong working knowledge in Windows-based software such as Microsoft Office: Excel and Word

    3. Experience with ERP (Enterprise Resource Management) systems

    4. Excellent communication skills in English language (both written and spoken)

    5. Detail orientated with a strong sense of urgency and responsibility.

    6. Ability to work with minimal supervision, as well as in a team setting.

    7. Detail orientated, Organized and Personable; enjoy working with people

     

    Position responsibilities include:

    · Processing all Request for Quote packages and entry into company’s computer system

    · Processing of all Purchase Orders to include preparation of documentation for Planning and Manufacturing, as well as entry into the company’s ERP system

    · Invoicing customers through the company’s ERP/Accounting systems

    · General Customer roles to include answering of phones and responding to customer inquiries and updates

    · General Office Administrator roles to include office vendor management, filing, scheduling, and collaborating with supervisors and management on various initiatives.

    Company Description

    RICAURTE PRECISION INC. (www.ricaurteprecision.com) is a family owned business with a 30 year track record of growth. We have recently taken on significant projects with leading multi-national corporations and are now seeking innovative individuals who are eager to grow in our company. (AS9100D & ISO9001:2015 certified)