Job Summary
The RN Case Manager at Joseph’s House drives comprehensive care delivery within a multidisciplinary framework.
Collaborate: Partner with social workers, clinical coordinators, and staff to address the diverse needs of the community.
Coordinate: Manage the full lifecycle of member services, including intake, assessment, and complex discharge planning.
Advocate: Provide integrated medical and non-medical case management.
Connect: Build strong relationships with leadership, residents, and external community partners to enhance service quality.
Job Responsibilities
The selected applicant will serve as the lead registered nurse managing resident care. Key responsibilities include:
Admissions & Triage: Lead the triage and admission process for new residents, ensuring clinical alignment with the community’s care capabilities.
Clinical Oversight: Manage comprehensive resident care, including complex symptom management, medication administration, and the supervision of daily personal care.
Protocol Development: Design, implement, and update resident care protocols to maintain high standards of clinical excellence and safety.
Continuum of Care: Provide specialized medical case management for residents at all stages, from medical stabilization and community reintegration to compassionate end-of-life care.
Interdisciplinary Coordination: Act as a primary liaison and resident advocate with hospitals, hospices, and outpatient clinics to ensure seamless transitions and continuity of care.
Mentorship & Supervision: Train and supervise resident care staff and volunteers to ensure the delivery of high-quality, patient-centered support.
Patient Advocacy: Accompany residents to medical appointments as needed to facilitate clear communication and advocate for their health needs within the broader healthcare system.
Operational Readiness: Participate in a shared weekend and overnight on-call rotation to ensure 24/7 clinical support for the community.
Qualifications
● Registered nurse licensed in the District of Columbia
● At least five years of nursing experience
● Experience working with vulnerable populations, and a desire to bring one’s whole self to the service of our community
● An ability to remain peaceful and productive in times of stress, and to collaborate effectively in a multicultural community
Required Skills/Abilities
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Ability to prioritize tasks.
● Ability to function well in a high-paced and at times stressful environment.
● Ability to remain calm, de-escalate conflict, and manage stress
Physical demands
● Ability to stand, walk, use hands, reach with hands and arms, climb stairs, stoop, kneel, and crouch
● Ability to lift up to 50 pounds
● Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Cognitive demands
● Attention to detail and focus on quality
● Highest levels of integrity
● Ability to manage and resolve conflict in a productive way
● Calm, tactful, and respectful character
● Ability to work under stressful situations and with limited resources ● Excellent teamwork capabilities
Other Requirements:
● Ability to drive a vehicle
● Valid and unrestricted driver’s license
● Proof of vaccination against COVID-19
Benefits Offered:
● Company Paid Medical, Dental, Vision Insurance Insurances
● Company Paid Life Insurance/AD&D & Employee Assistance Program
● Company Paid Short-Term Disability
● 403(b) Plan
● Paid Holidays and Time Off
Pay:
This position starts at $43/ Hour DOE.