Benefits:
Health insurance
Paid time off
Training & development
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Nursing Supervisor
Location: Oahu, Hawaiʻi
About HiHealthCare
HiHealthCare is a locally owned healthcare staffing and services provider proudly serving hospitals, home care programs, correctional facilities, and medical organizations across Hawaiʻi. HiHealthCare is a division of The Hawaii Group, Hawaiʻi’s leading business process outsourcing firm.
HiHealthCare operates three specialized divisions:
HiHomeCare (home care)
Cradles n’ Crayons (pediatric home care)
HiNursing (staffing)
We specialize in connecting nurses, caregivers, and healthcare professionals with medical facilities and home-based care opportunities that require expert, compassionate support. At HiHealthCare, we treat every client, patient, and team member with the same care we would give our own families—while maintaining the professionalism and clinical excellence expected of healthcare practitioners.
Guided by our core values of integrity, transparency, dedication, and respect, our mission is to consistently deliver high-quality, dependable healthcare services with dignity and a smile.
Position Summary
HiHealthCare is seeking a Nursing Supervisor to join our office-based Clinical Team supporting services on the island of Oahu. This position plays a vital role in maintaining agency standards by ensuring compliance with HiHealthCare policies and procedures, as well as all applicable state and federal regulations.
The Nursing Supervisor reports directly to the Primary and Senior Nursing Supervisors and works collaboratively with HiHealthCare leadership. This role includes supervising and conducting field staff visits throughout the Oahu community to ensure high-quality clinical care, proper documentation, and adherence to agency standards.
The primary focus of this position is to support the Clinical Team by providing oversight, coaching, and collective feedback on clinical processes while serving as a liaison between office-based staff and field-based healthcare professionals to ensure continuity of care.
Key Responsibilities
Conduct supervisory field visits to evaluate care and services provided by Agency staff
Address patient and family needs, concerns, and questions
Ensure Agency equipment is present and functioning properly
Establish, review, and update Plans of Care in accordance with OASIS-mandated guidelines
Assist with assessment, planning, implementation, and evaluation of patient and caregiver care
Support the opening of new cases, including initial assessments and reassessments
Ensure all clinical documentation is accurate, complete, and compliant
Ensure care delivery complies with regulatory, contractual, and Agency requirements
Communicate with physicians and other healthcare providers regarding patient progress
Provide care coordination and direction to case managers and clinical teams
Maintain positive, collaborative relationships with:
Patients and families
Field staff
Administrative and home office staff
Insurance providers and case managers
Physicians and community partners
Provide collective feedback and assist in the development and implementation of clinical and administrative policies
Support the development, implementation, and evaluation of new clinical programs
Assist with investigations related to incident reports, employee injuries, and client or staff complaints
Participate in quality assurance (QA) audits through patient visits and chart reviews
Cover home care shifts as needed
Participate in scheduled on-call coverage after hours, weekends, and holidays
Assist with staff training, orientations, evaluations, compliance, and counseling
Participate in new hire interviews
Support the creation and evaluation of orientation and educational programs
Attend weekly team meetings and mandatory in-services (in person or virtual)
Perform other duties as assigned
Requirements
Minimum 1 year of experience in Home Health Care or Acute Care
Current State of Hawaiʻi Registered Nurse (RN) License
Current Basic Life Support (BLS) and First Aid Certification
Home Health Care Management experience (preferred)
Case Management experience (preferred)
Valid driver’s license
Reliable transportation for travel across Oʻahu
Ability to pass a drug screen and criminal background check
Core Competencies
Business Acumen: Understands business implications of decisions and aligns work with strategic goals
Diversity & Inclusion: Demonstrates respect for cultural differences and promotes a respectful, harassment-free environment
Ethics & Integrity: Treats others with dignity, keeps commitments, and upholds organizational values
Judgment: Exercises sound clinical and professional judgment; makes timely, well-reasoned decisions
Motivation: Demonstrates initiative, resilience, and drive in a fast-paced healthcare environment
Dependability: Reliable, committed, and a strong team player
Initiative: Self-directed, innovative, and proactive; champions staff and patient experience
Benefits
This is a full-time position (with supervisor approval) and includes the following benefits:
HiGroup Daily Grinds Lunch Program
Gym and fitness reimbursements
Parking (if applicable) or bus pass subsidy
Cell phone reimbursement
Continuing education support
Mileage reimbursement
13 paid holidays (including your birthday off)
Paid Volunteer Time Off (VTO)
Paid Time Off (PTO) accrual
Employee snacks and beverages