RN/LVN Clinical Operations Case Manager – Skilled Home Health
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Training & development
We are a well-established, family-owned home health agency serving San Antonio and surrounding areas for over 30 years. Our organization is built on stability, compliance, and clinical excellence. We are seeking a highly organized, motivated RN or experienced LVN to join our clinical operations team as an Office-Based Case Manager with occasional field responsibilities.
This is not a remote position. This is a hands-on, accountability-driven role for a nurse who thrives in structure and takes pride in clean documentation, strong communication, and operational excellence.
About the Role
This position is primarily office-based and focused on skilled home health case management and clinical coordination. The ideal candidate will support daily operations, ensure timely physician communication, manage documentation flow, and assist in maintaining compliance standards. Occasional field visits may be required for supervisory or urgent patient needs.
Responsibilities
Clinical Case Management & Coordination
Review and process physician orders, plans of care, and verbal orders
Track and follow up on unsigned physician orders until completed
Communicate with physician offices regarding updates, changes, and clarifications
Coordinate with field clinicians regarding patient status changes
Ensure timely and accurate documentation in EMR
Monitor hospitalizations and track discharge follow-up
Participate in case conferences and interdisciplinary communication
Support compliance with Medicare and state regulations
Documentation & Compliance
Maintain audit-ready documentation standards
Ensure timely completion and follow-up of orders and care plans
Identify and escalate documentation gaps
Assist in maintaining strong clinical oversight processes
Field Support (Occasional)
Perform supervisory visits as required
Conduct urgent or problem-focused visits when needed
Provide clinical support and assessment when escalation is necessary
Qualifications
Required:
Active Texas RN or LVN license in good standing
Minimum 1 year of home health experience (Medicare experience preferred)
Strong understanding of physician order management
Experience communicating directly with physicians and clinical staff
Comfortable with EMR systems
Strong organizational and time management skills
Willingness to occasionally perform field visits
Preferred:
Skilled home health case management experience
OASIS familiarity (RN applicants)
Experience in order tracking and compliance monitoring
Bilingual (English/Spanish) a plus
Who We Are Looking For
We are looking for a nurse who:
Takes ownership of their workload
Does not require micromanagement
Is proactive in following up on outstanding orders
Understands the importance of documentation
Is comfortable picking up the phone and resolving issues
Can work independently while supporting the clinical team
This role is ideal for a nurse who wants stability, leadership exposure, and the opportunity to grow within a respected, long-standing agency.
Compensation
Competitive hourly pay based on experience
Performance-based growth opportunities
Stable, supportive work environment
Long-term growth potential within the organization
Why Join Us?
30+ years of continuous operation
Family-owned with strong leadership
Compliance-first culture
Collaborative clinical team
Opportunity to make meaningful operational impact
If you are a motivated RN or LVN with home health experience who is ready to contribute to a stable and growing organization, we would love to speak with you.