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RN/LVN Clinical Operations Case Manager – Skilled Home Health

Tricare Home Health Services Inc

RN/LVN Clinical Operations Case Manager – Skilled Home Health

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Paid time off

    Training & development

    We are a well-established, family-owned home health agency serving San Antonio and surrounding areas for over 30 years. Our organization is built on stability, compliance, and clinical excellence. We are seeking a highly organized, motivated RN or experienced LVN to join our clinical operations team as an Office-Based Case Manager with occasional field responsibilities.

    This is not a remote position. This is a hands-on, accountability-driven role for a nurse who thrives in structure and takes pride in clean documentation, strong communication, and operational excellence.

    About the Role

    This position is primarily office-based and focused on skilled home health case management and clinical coordination. The ideal candidate will support daily operations, ensure timely physician communication, manage documentation flow, and assist in maintaining compliance standards. Occasional field visits may be required for supervisory or urgent patient needs.

    Responsibilities

    Clinical Case Management & Coordination

    Review and process physician orders, plans of care, and verbal orders

    Track and follow up on unsigned physician orders until completed

    Communicate with physician offices regarding updates, changes, and clarifications

    Coordinate with field clinicians regarding patient status changes

    Ensure timely and accurate documentation in EMR

    Monitor hospitalizations and track discharge follow-up

    Participate in case conferences and interdisciplinary communication

    Support compliance with Medicare and state regulations

    Documentation & Compliance

    Maintain audit-ready documentation standards

    Ensure timely completion and follow-up of orders and care plans

    Identify and escalate documentation gaps

    Assist in maintaining strong clinical oversight processes

    Field Support (Occasional)

    Perform supervisory visits as required

    Conduct urgent or problem-focused visits when needed

    Provide clinical support and assessment when escalation is necessary

    Qualifications

    Required:

    Active Texas RN or LVN license in good standing

    Minimum 1 year of home health experience (Medicare experience preferred)

    Strong understanding of physician order management

    Experience communicating directly with physicians and clinical staff

    Comfortable with EMR systems

    Strong organizational and time management skills

    Willingness to occasionally perform field visits

    Preferred:

    Skilled home health case management experience

    OASIS familiarity (RN applicants)

    Experience in order tracking and compliance monitoring

    Bilingual (English/Spanish) a plus

    Who We Are Looking For

    We are looking for a nurse who:

    Takes ownership of their workload

    Does not require micromanagement

    Is proactive in following up on outstanding orders

    Understands the importance of documentation

    Is comfortable picking up the phone and resolving issues

    Can work independently while supporting the clinical team

    This role is ideal for a nurse who wants stability, leadership exposure, and the opportunity to grow within a respected, long-standing agency.

    Compensation

    Competitive hourly pay based on experience

    Performance-based growth opportunities

    Stable, supportive work environment

    Long-term growth potential within the organization

    Why Join Us?

    30+ years of continuous operation

    Family-owned with strong leadership

    Compliance-first culture

    Collaborative clinical team

    Opportunity to make meaningful operational impact

    If you are a motivated RN or LVN with home health experience who is ready to contribute to a stable and growing organization, we would love to speak with you.