Job Description
Job Description
Trucking & Logistics Company looking for a Part-Time Billing/Payroll Clerk with Customer Service Skills.
Responsibilities and Duties
- Audit all driver AND customer paperwork including BOL's, AWB's, and driver manifests for accuracy of pricing.
- Study and learn all customer pricing, billing and contract terms
- Coordinate with dispatch to resolve any delivery issues
- Generate electronic or hard copy invoice
- Scan invoice and BOL's to customers
- Meet daily, weekly and monthly deadlines
- Maintain efficient pace of workload to ensure all work is completed in time
- Communicate with drivers and/or dispatch regarding orders or paperwork needed to complete the audit and billing process
- Answer phones and take pick up and delivery orders
- Coordinate with dispatch on orders to provide exceptional customer service on a daily basis
- Ensure proper communication channels are adhered to in all facets of incoming and outgoing phone calls
- Process credit card payments and post customer payments
- Maintain neat and orderly filing system
- Perform other duties and projects as assigned
Qualifications and Skills
- Prior billing, payroll and customer service experience or Accounting experience preferred
- Proficiency in MS Outlook, Word& Excel
- Maintain clear, accurate notes and follow up system for referencing pricing and guidelines
- Math skills required
- Accuracy is a MUST!
- Excellent communication skills
- Ability to work in a fast paced and deadline driven operations environment
- Highly detail oriented & well organized
- Excellent problem solving and follow up skills
- Ability to maintain detailed notes for all guidelines in pricing, emailing, payroll, etc.
- Multi-tasking, ability to prioritize and manage time effectively a MUST
- Billing/Accounting/Bookkeeping: 1 year minimum
- Possess excellent discretion and confidentiality abilities when handling sensitive information and proper protocol when communicating with all levels of personnel and customers
Days & Hours
- Part Time
- Monday thru Friday
- 8:00am to 2:00pm with options to stay longer if necessary.