The Office Manager will organize and coordinate office administration and procedures, to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining office procedures, office staff supervision and task delegation.

Energetic professional who does not mind wearing multiple hats. Experienced in handling a wide range of tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the challenges of supporting an office of diverse people.

Responsibilities include but not limited to the following:

Organize office operations and procedures

Manage relationships with customers, vendors, and service providers ensuring that all items are invoiced and paid on time

Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, and that clerical functions are properly assigned and monitored

Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval, and staff transfers

Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Allocate tasks and assignments to subordinates and monitor their performance

Assign and monitor clerical and administrative responsibilities, and tasks among office staff

Perform review and analysis of special projects and keep the management properly informed

Ensure staff performance by providing them adequate coaching and guidance

Responsible for ensuring office tasks and financial objectives are met

Participate actively in the planning and execution of department and company events

Responsible for developing standards and promoting activities that enhance operational procedures

Allocate available resources to enable successful task performance

Coordinate office staff activities to ensure maximum efficiency

Evaluate and manage staff performance

Organize orientation and training of new staff members

Coach, mentor, and discipline office staff

Design and implement office policies and procedures

Oversee adherence to office policies and procedures

Ensure security, integrity, and confidentiality of data

Prepare operational reports and schedules to ensure efficiency

Handle customer inquiries and complaints

Maintain a safe and secure working environment

Requirements:

Proven office management, administrative or assistant experience

Knowledge of office management responsibilities, systems, and procedures

Excellent time management skills and ability to multi-task and prioritize work

Knowledge of accounting, data and administrative management practices and procedures

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficient in MS Office

Knowledge of clerical practices and procedures

Knowledge of business and management principles

Computer skills and knowledge of office software packages

Office Manager key skills & proficiencies:

Communication

Analysis and Assessment

Judgment

Problem Solving

Decision Making

Planning and Organization

Time Management

Attention to Detail

Accuracy

Delegation

Coaching

Initiative

Integrity

Adaptability

Teamwork

Supervising

Developing Standards

Process Improvement