PURPOSE OF POSITION:

This position will be responsible for managing customer warehouse ripening operations to meet customer requirements and expectations.

ACCOUNTABILITIES:

• Oversee all aspects related to the ripening program to ensure compliance with customer ripening requirements and expectations.
• Perform Ripening Duties for all required products.
• Routinely review program and staff performance and make corrective actions when necessary.
• Regularly set and update program expectations and goals to grow business and proactively prevent customer issues.
• Troubleshoot and address all customer complaints relating to ripening quality.
• Develop and ensure compliance with departmental budgets focusing on cost maintenance and productivity.
• Ripen and maintain products according to Standard Operating Procedures (SOP’s).
• Perform quality inspections of product upon arrival.
• Ensure product and location documentation is maintained daily; to include inspection logs, inventory control logs, ripening room logs and warehouse supply logs.
• Review and reconcile product inventories, monitor stock and rotation of product.
• Communicate with supervisor on issues related to inventory and product quality; assist with decisions on product disposition.
• Review current and potential product issues with Del Monte Quality Assurance and Sales team.
• Work with location warehouse personnel including, customer Quality Assurance department, lift truck drivers, warehouse assistants and foremen to achieve program goals.
• Execute and complete work assignments, with minimum supervision and errors.
• Enter data, run reports and assist Supervisor as needed.
• Make recommendations on improving job skills and knowledge.

MINIMUM SKILLS REQUIRED:

• 4 year degree in a related field, from an accredited institution, and/or equivalent work experience.
• 2+ years’ previous technical, quality assurance, management or supervisory experience related to produce ripening.
• Knowledge of Microsoft Office Programs (i.e. Word, Excel, PowerPoint and Outlook).
• Excellent communication skills (i.e. oral and written).
• Strong understanding of mathematics and basic science concepts in chemistry, biology, and physics.

PREFERRED BUT NOT ESSENTIAL SKILLS:

• Prior experience in banana/avocado ripening and/or produce warehouse operations, with banana ripening activities or similar.
• Knowledge of fresh produce transportation, retail produce handling and merchandising, and post harvest handling of fresh produce.

PLEASE NOTE: THIS POSITION DOES NOT QUALIFY FOR RELOCATION EXPENSES.

DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H

Required Skills Required Experience

• Familiarity with electronic job scheduling and email communications.
• The ability to communicate well, transmit and interpret information/ideas (internally and externally).
• Ability to perform day to day skills that assist in the efficient production of a project.
• Strong Word, Excel, PowerPoint and/or Keynote skills
• Ability to identify and define problem components and effective solutions.
• Ensure the highest level of client satisfaction in both the tasks performed and the relationship.
• Provide regular reporting and updates of account activity.
• Satisfactory delivery of products and services to the client
• Flexibility to be available to our clients at all times.
• High School diploma or GED is required. At least 2 years of production management experience is preferred.
• Must have a strong attention to detail and be comfortable working independently and with a team to achieve production expectations.
• Must be well organized and able to communicate effectively with various departments within the organization.
• Must be able to work outside normal working hours to accommodate production needs when required