Our unique combination of highly trained staff, coupled with award winning technology, allows HBCS to provide superior customer service and accounts receivables management services in partnership with hospitals throughout the country.  Enhance your career in the growing healthcare industry by joining our team as a PATIENT ACCOUNT LIAISON, where you will represent our organization at our hospital client site in order to address patient, third party payor, and HBCS employee inquiries for account balance, insurance information, and claim status.

RESPONSIBILITIES:

• Process patient and insurance correspondence
• Handle requests for billing-related documents and EOBs
• Audit hospital accounts and investigate dispute charges.

QUALIFICATIONS:

• 1 to 2 years of experience in patient accounts receivable, healthcare business office, and/or insurance claims processing
• Working knowledge of healthcare claims processing including ICD-10, CPT, and HCPC codes, as well as UB-04 and 1500 claims
• Basic understanding of medical billing and claims processes including medical terminology, managed care and government sponsored insurance plans, and payor contract reviews
• Excellent verbal and written skills with an emphasis on customer service
• Ability to analyze and resolve problems, and identify payor reimbursement discrepancies.
• Proficient computer skills with the ability to update multiple systems while interacting with third parties
• High school diploma or equivalent

OUR TOTAL COMPENSATION PACKAGE INCLUDES:

• Competitive base salary
• Comprehensive medical, dental, life and disability benefits
• Tuition assistance program
• 401K Retirement savings plan
• Generous paid vacation time allowance

HBCS is a leader in healthcare receivables management, providing electronic billing, insurance follow-up and self-pay recovery services to hospitals and healthcare providers throughout the United States.  Our success story is a product of our high-quality staff, and their continuous commitment to demonstrating exceptional customer service while utilizing state-of-the art technology systems.  With operating locations in Delaware and Massachusetts, our skilled and dedicated team delivers quality, value-added services to ensure that the goodwill established between our client hospitals and their patients remains steadfast

To take the first step in a career with HBCS please apply directly on our website at www.hbcs.org

HBCS IS AN EQUAL OPPORTUNITY EMPLOYER

Required Skills

Required Experience