The general duty of the Medical Director is to provide direct supervision for multiple CBOCs in the designated regional and to provide covered professional outpatient primary medical services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in accordance with the terms and conditions of the Veteran Affairs Primary Care Program, and to collaborate with the Regional Managers as well as Clinic Manager to supervise the Community Based Outpatient Clinic's (CBOC’s) day-to-day delivery of medical care. The proportion of the clinical and administrative time is negotiable and can vary depending upon the needs of the job. 

 

The Medical Director has the responsibility for overall supervision of all Providers assigned. He/she will ensure continuous effective operations of the primary care service line in their region and participate in the overall Clinical operations Quality Assurance Surveillance Program.

 

·         PROVIDE MEDICAL CARE BASED ON PRIMARY AND PREVENTIVE CARE, TO MEET THE NEEDS (PHYSICAL, MENTAL, AND EMOTIONAL) OF PATIENTS

·         COORDINATE AND PARTICIPATE IN THE RECRUITMENT, AND ORIENTATION OF CLINICAL STAFF PHYSICIANS, PHYSICIAN ASSISTANTS AND NURSE PRACTITIONERS.

·         COLLABORATE WITH THE CLINIC MANAGER TO PROVIDE LEADERSHIP TO CBOC CLINICIANS.

·         ASSIST THE STGI PROGRAM MANAGER IN IMPLEMENTATION OF QUALITY PERFORMANCE IMPROVEMENT TEAM (QPIT) STRATEGIC INITIATIVES.

·         EVALUATE ADHERENCE TO POLICIES, PROCEDURES AND REGULATIONS TO ENSURE COMPLIANCE AND PATIENT SAFETY.

·         PARTICIPATE IN QUALITY IMPROVEMENT, CARE MANAGEMENT, RISK MANAGEMENT, PEER REVIEW, UTILIZATION REVIEW, CLINICAL OUTCOMES, AND HEALTH ENHANCEMENT ACTIVITIES.  

·         ASSIST IN CREATING AND IMPLEMENTING  STRATEGIES FOR PERFORMANCE IMPROVEMENT .

·         ENSURE CONSISTENCY IN EVIDENCE-BASED PRACTICE STANDARDS ACROSS THE CBOCS.

·         IMPLEMENT PROVIDER HUDDLES TO ASSURE SITUATIONAL AWARENESS OF CLINIC OPERATIONAL LIMITATIONS AND DAILY WORK PLANNING.

·         COLLABORATE WITH THE PERFORMANCE EXCELLENCE MANAGER AND CLINICAL ADVISOR TO DEVELOP PERFORMANCE IMPROVEMENT PROJECTS.

·         PROVIDE VISION AND DIRECTION OF CLINICAL SERVICES INCLUDING NEW OR IMPROVED PROGRAM IMPLEMENTATION.

·         PARTICIPATE IN THE QUALITY ASSURANCE PROGRAM REVIEW PROCESS UNDER THE GUIDANCE OF THE CORPORATE MEDICAL ADVISOR.

·         PROVIDE  INSIGHT AND CLINICAL FEEDBACK TO LEADERSHIP

·         ASSIST THE DIRECTOR IN CBOC ACQUISITIONS BY PROVIDING CLINICAL AND MEDICAL GUIDANCE AND VERBIAGE.

·         EXPAND CLINICAL SERVICES BY IMPLEMENTING AND FACILITATING NON-TRADITIONAL ENCOUNTERS

·          ANALYSIS OF DATA COLLECTION TO MEET VA CLINICAL PERFORMANCE STANDARDS.

·         PROVIDE EXPERT CLINICAL ASSISTANCE REGARDING JOINT COMMISSION SURVEYS AS WELL AS WITH OTHER REGULATORY AGENCIES.

·         PARTICIPATE ON THE PERFORMANCE EXCELLENCE TEAM (PET).

·         PARTICIPATE ON THE EXECUTIVE COMMITTEE TO GRANT INITIAL PRIVILEGING TO ALL NEW PROVIDERS.

·         ENSURING THAT ALL REQUIRED REPORTS AND CLINICAL INFORMATION IS COMPLETED IN AN ACCURATE AND TIMELY FASHION.

·         PARTICIPATE AND PROVIDE CLINICAL INPUT FOR THE CBOC QUARTERLY NEWSLETTER

·         MAINTAINING CONFIDENTIALITY OF ALL INFORMATION AND SUPPORTING PATIENTS' PRIVACY, RIGHTS, AND SAFETY.

·         MUST BE PREPARED TO SIGN A COLLABORATIVE PRACTICE AGREEMENT WITH CLINIC APRN AND/OR PA.

·         PROMOTE CONTINUITY AND QUALITY OF CARE THROUGH AN ONGOING RELATIONSHIP WITH THE VETERAN ENROLLEE.

·         MAINTAIN UNIVERSAL PRECAUTIONS AND INFECTION CONTROL PRACTICES.

 

·         DEVELOP AND MAINTAIN AN ONGOING RELATIONSHIP WITH THE VETERAN AND ASSISTS IN MAKING REFERRALS FOR SERVICES AND/OR ADMISSIONS TO THE VAMC AS MEDICALLY APPROPRIATE.  DETERMINE WHICH REFERRALS ARE REQUIRED BASED ON EXAMINATION AND PATIENT NEEDS.

 

·         PROVIDE SMOOTH AND TIMELY FLOW OF PATIENTS IN ACCORDANCE WITH THE VA ACCESS STANDARDS AND TRIAGE PROTOCOL.

 

·         OVERSEE DELIVERY OF CARE TO PATIENTS BY LEADING THE PACT TEAM.

 

·         ADMINISTER MEDICATIONS PER FACILITY PROTOCOLS.

 

·         PERFORM CARDIOPULMONARY RESUSCITATION (CPR) AND ASSIST DURING RESPIRATORY AND CARDIAC ARREST PROCEDURES.

 

·         DOCUMENT ALL PERTINENT PATIENT INFORMATION IN THEIR VETERANS HEALTH INFORMATION SYSTEMS AND TECHNOLOGY ARCHITECTURE (VISTA) MEDICAL RECORDS TO DEMONSTRATE QUALITY CARE DELIVERY AND PROMOTE CONTINUITY OF CARE.

 

·         KEEP THE VISTA CLINIC REMINDER TRACKING SYSTEM CURRENT FOR EACH ENROLLED PATIENT.

 

·         DETERMINE LEVEL OF URGENCY OF FOLLOW-UP, REFERRAL/CONSULTATION APPOINTMENTS IN ACCORDANCE TO THE VA ACCESS STANDARDS AND THE PATIENT'S MEDICAL NECESSITY.

 

·         KEEP PATIENT INFORMED REGARDING THEIR PLAN OF CARE, INCLUDING LAB AND DIAGNOSTIC TEST RESULTS AS NEEDED.

 

·         PROVIDE HEALTH EDUCATIONAL, MATERIALS AND RESOURCES TO PATIENTS AND THEIR FAMILIES FOR INFORMATIONAL PURPOSES.

 

·         COMPLY WITH ALL FEDERAL, STATE, LOCAL, JOINT COMMISSION, OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA), VETERAN AFFAIRS, SUBCONTRACTOR SAFETY AND OPERATIONAL REGULATIONS, DIRECTIVES AND STANDARDS.

 

• COMPLY WITH STGI POLICES AND VA CONTRACT REGULATIONS

 

·         ENSURE ALL PATIENT INFORMATION ON ENCOUNTER FORMS IS COMPLETE AND ACCURATE.

 

·         MAINTAIN CONFIDENTIALITY OF ALL INFORMATION AND SUPPORTING PATIENTS` PRIVACY, RIGHTS, AND SAFETY.

 

·         PERFORM OTHER WORK-RELATED DUTIES AS ASSIGNED

 

 

 

 

 

 

 

 

 

 

 

 

Required Skills

·         RETAIN AN ACTIVE, FULL AND UNRESTRICTED MEDICAL LICENSE IN THE STATE IN WHICH THE PHYSICIAN PRACTICES. (STATE SPECIFIC LICENSE IN WHICH THE CBOC IS LOCATED REQUIRED).

·         BOARD-CERTIFIED BY THE ABMS IN INTERNAL MEDICINE AND OR FAMILY PRACTICE OR THE BOS ABMS IN INTERNAL MEDICINE AND OR FAMILY PRACTICE OR BOARD ELIGIBLE WITHIN FOUR (4) YEARS OF RESIDENCY COMPLETION IN EITHER INTERNAL MEDICINE AND/OR FAMILY PRACTICE.

·         CURRENT AND UNRESTRICTED DEA.

• Experience with safe and reasonable practices regarding opioid medications for chronic musculoskeletal pain.
• Other duties as assigned.

·         RETAIN CURRENT CARDIOPULMONARY RESUSCITATION (CPR)/ BASIC LIFE SUPPORT (BLS) FROM THE AMERICAN HEART ASSOCIATION (AHA) OR THE MILITARY TRAINING NETWORK (MTN).

·         KNOWLEDGE OF AND ABILITY TO APPLY PROFESSIONAL MEDICAL PRINCIPLES, PROCEDURES, AND TECHNIQUES IN ACCORDANCE WITH THE COMMUNITY AND VA STANDARDS OF PRACTICE.

·         KNOWLEDGE OF PHARMACOLOGICAL AGENTS USED IN PATIENT TREATMENT, INCLUDING DESIRED EFFECTS, SIDE EFFECTS, COMPLICATIONS, AND PATIENT USAGE CONSIDERATIONS.

·         KNOWLEDGE OF THE BASIC CONCEPTS OF CUSTOMER SERVICE TECHNIQUE RELATED TO AGE-SPECIFIC POPULATION.

·         DEMONSTRATED EFFECTIVE VERBAL AND WRITTEN COMMUNICATION SKILLS IN THE ENGLISH LANGUAGE ALONG WITH PROPER TELEPHONE ETIQUETTE.

·         WORKING KNOWLEDGE OF MICROSOFT OFFICE SOFTWARE AND COMPUTER MANEUVERABILITY INCLUDING EXPERIENCE WITH ELECTRONIC MEDICAL RECORDS SYSTEMS

·         MUST HAVE EXCEPTIONAL DIPLOMATIC COMMUNICATION SKILLS AND EXPERIENCE IN HANDLING DIFFICULT CUSTOMER SITUATIONS.

·         MUST BE DETAILED ORIENTED, AND HAVE THE ABILITY TO MULTI-TASK.

 

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. _ _STGI OFFERS A COMPETITIVE BENEFITS PACKAGE WHICH INCLUDES MEDICAL, DENTAL, VISION, 401K WITH COMPANY MATCH AND A GENEROUS PTO POLICY.

 

STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Required Experience

·         POSSESS A DOCTORATE DEGREE IN MEDICINE FROM AN ACCREDITED COLLEGE APPROVED BY THE LIAISON COMMITTEE ON MEDICAL EDUCATION AND HOSPITALS OF THE AMERICAN MEDICAL ASSOCIATION, A DOCTORATE DEGREE IN OSTEOPATHY FROM A COLLEGE ACCREDITED BY THE AMERICAN OSTEOPATHIC ASSOCIATION, OR PERMANENT CERTIFICATION BY THE EDUCATIONAL COMMISSION FOR FOREIGN MEDICAL GRADUATES (ECFMG).

·         SUCCESSFUL COMPLETION OF A RESIDENCY PROGRAM IN FAMILY PRACTICE OR INTERNAL MEDICINE WITH RECOGNITION BY THE AMERICAN BOARD OF MEDICAL SPECIALTIES OR BY THE AMERICAN OSTEOPATHIC ASSOCIATION.

 

 

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

 

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or jog may be necessary to provide assistance.

 

DISCLAIMER

 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

 

·         RETAIN AN ACTIVE, FULL AND UNRESTRICTED MEDICAL LICENSE IN THE STATE IN WHICH THE PHYSICIAN PRACTICES. (STATE SPECIFIC LICENSE IN WHICH THE CBOC IS LOCATED REQUIRED).

·         BOARD-CERTIFIED BY THE ABMS IN INTERNAL MEDICINE AND OR FAMILY PRACTICE OR THE BOS ABMS IN INTERNAL MEDICINE AND OR FAMILY PRACTICE OR BOARD ELIGIBLE WITHIN FOUR (4) YEARS OF RESIDENCY COMPLETION IN EITHER INTERNAL MEDICINE AND/OR FAMILY PRACTICE.

·         CURRENT AND UNRESTRICTED DEA.

• Experience with safe and reasonable practices regarding opioid medications for chronic musculoskeletal pain.
• Other duties as assigned.

·         RETAIN CURRENT CARDIOPULMONARY RESUSCITATION (CPR)/ BASIC LIFE SUPPORT (BLS) FROM THE AMERICAN HEART ASSOCIATION (AHA) OR THE MILITARY TRAINING NETWORK (MTN).

·         KNOWLEDGE OF AND ABILITY TO APPLY PROFESSIONAL MEDICAL PRINCIPLES, PROCEDURES, AND TECHNIQUES IN ACCORDANCE WITH THE COMMUNITY AND VA STANDARDS OF PRACTICE.

·         KNOWLEDGE OF PHARMACOLOGICAL AGENTS USED IN PATIENT TREATMENT, INCLUDING DESIRED EFFECTS, SIDE EFFECTS, COMPLICATIONS, AND PATIENT USAGE CONSIDERATIONS.

·         KNOWLEDGE OF THE BASIC CONCEPTS OF CUSTOMER SERVICE TECHNIQUE RELATED TO AGE-SPECIFIC POPULATION.

·         DEMONSTRATED EFFECTIVE VERBAL AND WRITTEN COMMUNICATION SKILLS IN THE ENGLISH LANGUAGE ALONG WITH PROPER TELEPHONE ETIQUETTE.

·         WORKING KNOWLEDGE OF MICROSOFT OFFICE SOFTWARE AND COMPUTER MANEUVERABILITY INCLUDING EXPERIENCE WITH ELECTRONIC MEDICAL RECORDS SYSTEMS

·         MUST HAVE EXCEPTIONAL DIPLOMATIC COMMUNICATION SKILLS AND EXPERIENCE IN HANDLING DIFFICULT CUSTOMER SITUATIONS.

·         MUST BE DETAILED ORIENTED, AND HAVE THE ABILITY TO MULTI-TASK.

 

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. _ _STGI OFFERS A COMPETITIVE BENEFITS PACKAGE WHICH INCLUDES MEDICAL, DENTAL, VISION, 401K WITH COMPANY MATCH AND A GENEROUS PTO POLICY.

 

STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.