Essential Functions:

• Configure, install, maintain and troubleshoot Invacare's local and wide-area data communications networks.
• Understand technical developments in computing, data, video and voice communications.
• Work closely with outside vendors and remote site contacts to resolve issues with data services including ticket generation, vendor access coordination and escalation as required.
• Work closely with other IT teams tactical and strategic network issues and projects.
• Work closely with facilities, deskside support and the help desk to provide client access to the Invacare LAN and WAN infrastructure.
• Assist in vendor projects to implement new technology and gain knowledge to support the daily operations of the environment.
• Manage all major building cabling projects. Define requirements, obtain and evaluate vendor bids and facilitate the project through to completion with adherence to established Invacare standards.
• Guarantee customer satisfaction to all users of corporate computing and data communications facilities. Ensure that all user suggestions, criticisms and complaints are resolved to the customer's satisfaction.
• Measure and forecast network performance and capacity. Develop ways of improving performance and extending the life of corporate data communications resources. Plan future capacity requirements.
• Assist in developing and monitoring key network quality and performance indicators.
• Maintain the integrity of the Invacare data communications environment.
• Accurately complete specific projects in compliance with IT standards.
• Assist in planning and testing the data center's disaster recovery plan.
• Complete all required training applicable to assigned position.
• Exhibit positivity, flexibility, creativity and a willingness to take on new responsibilities as requested or required.

  • * **Qualifications:**
    

• Bachelor’s Degree in Computer Science, IT or a related business area is preferred.
• Two years of experience in networking and data communications technology is required.
• Two years of experience working in all aspects of data communications hardware, network management and protocols. (Cisco and Arista routers, switches, TCP/IP, firewalls, F5 load balancers, monitoring systems, firewalls, etc.)
• Two years of experience working with data communications service offerings and transmission media. (MPLS, VPNs, SD-WAN, T1, wireless infrastructure, etc.)
• Excellent written and oral communication skills are required.
• Off-hours availability is required.

An Equal Opportunity/Affirmative Action Employer –M/F/Disabled/Vet

Required Skills

Required Experience