The Organizational Effectiveness Division is seeking an Administrative Officer to provide general administrative support to the Human Resources Management (HRM) section. As an Administrative Officer, you will be responsible for administration of the pension and insured benefits plans, processing enrollments, changes and terminations. You will be the key resource for entering data, maintaining our human resources information system (ADP) and completing all supporting payroll related paperwork. You will provide orientations for new employees and for new benefit enrollments. You will organize and maintain employee files and HR records. You will support recruitment activities and act as an intake for general employee and public inquiries. As time permits, various HR duties may be assigned based on initiatives underway in the HRM section. You have strong organizational skills, excellent communication and interpersonal skills, and a strong customer service orientation. You have excellent attention to detail and the ability to maintain a high degree of confidentiality. You are proficient in Microsoft Office applications and familiar with database entry and reporting. An understanding of human resources functional areas and experience with an HRIS are assets. As the ideal candidate, you have a minimum of three years of administrative experience.

Required Skills

Required Experience

• Bachelor degree in discipline related to functional work or role with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.

• Minimum of 4 years experience with a Campaign Management Tool is required (e.g. Unica, Adobe Campaign, CampaignRunner, etc.) 

• Experience in relational databases, data structures and querying language.

• Experience with writing SQL statements for data extraction.

• Solid understanding of direct marketing vernacular (e.g. modeling, segmentation, test design, control groups).

• Have an aptitude to learn new tools and software quickly.

• Excellent written and verbal skills

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER