• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. 
• Coordinates system support which includes design, system preference modifications, documentation, training or sharing of system functions as appropriate. 
• Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications. 
• Provides technical/application assistance to clients and IT staff as appropriate. 
• Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
• Participates in support for systems both daily and during implementations.
• Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

• Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or a high school diploma/Equivalent and equivalent work experience required.

Required Skills Required Experience

Essential Duties and Responsibilities     

+--------------------------------------------------------------------------+ | - Control hazardous working conditions and unsafe employee activities | | through safety management and contacting supervisory personnel. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | - Supervise and administer corporate safety/first aid programs. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | - Assist corporate program by developing employee and craft safety | | orientation training program and implement upon completion. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | - Conduct work area surveillance inspections, air sampling tests for | | confined space entry, property damage and personal | | injury investigations. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | - Document all accidents, safety violations, | | unsafe conditions/activities. Issue confined area entry and “hot | | work” permits as required. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | - Review documentation to ensure all required records and reports are | | complete, accurate and submitted per established procedures, and | | implement appropriate corrective action as required. | | | |   | +--------------------------------------------------------------------------+ | - Accompany all safety, health and insurance inspectors on walk | | through tours. Coordinate/assist in preparing written appeals for | | safety violation citations. | | | |   | | | | - Work closely with operational leadership to develop and implement | | innovative safety techniques, methods, approaches, and ideas to the | | project teams to continue to improve the Boldt safety culture. | | | |   | | | |   | +--------------------------------------------------------------------------+