4 Point Consulting is working with RxBenefits to recruit and retain Strategic Account Executives for their growing team. This is a national search and does not require relocation.

These positions may work remotely or in our Birmingham, AL headquarters, and requires up to 50% travel.

About RxBenefits:

RxBenefits occupies a unique niche in the healthcare benefits industry as a strategic expert on pharmacy benefit procurement and administration. With our guidance and specialized expertise, clients maximize the value of their pharmacy benefits, enjoying a significant increase in services and cost savings.

The RXBenefits story is compelling -- having grown from 170 employees to nearly 400 over just the past 3 years, keeping the company culture of respect, education, internal promotion, trust and work/life balance strong while maintaining a passion for the healthcare field and making a positive impact on people’s lives.

Strategic Account Executive

We are adding Strategic Account Executives (SAE’s) to our growing team. The Strategic Account Executive position directly supports the Broker(s) during the after-sales phase of the business; then, once the client is onboarded, assumes complete client management responsibility, continuing to build an extremely positive relationship with our clients.

Job Responsibilities Include:

Job Specifications & Communication

• Identify client requirements, outline and promote available services, define process and related materials, provide proposals & contracts, mediate process, resolve issues, obtain signs-offs and perform customer required data audit.

Client Consultation

• Play an essential role with our clients by consulting on RxBenefits and/or PBM services and products.

Client Information, Awareness & Continuity

• Responsible for understanding the client's organization & structure, knowing the client's product/services and staying aware of Client news and changes. Maintain and update client record with changes. Communicate, monitor and assure proper billing procedures. Maintain a well-documented, positive and consistent relationship with each client.

Internal Work Order Facilitation

• Accountable for accurate and timely preparation of orders; initiate work orders for implementation, produce the expected reports, create job packets, facilitate and generate data processing work order, coordinate receipt of data, audits and updates.

Job Duties Include:

• Meet or exceed departmental goals established by the Vice President -Account Management.

• Make regular service/relationship calls to clients via phone and in-person.

• Proficiently know marketplace; including carriers, underwriting requirements & the benefits/services they offer.

• Prepare and obtain employee materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings and enroll employees in the appropriate services in a timely manner. Assist in the communication of benefits in enrollment meetings, webinars with client and PBM companies.

• Develop and maintain effective working relationships in liaison role with Pharmacy Operations, service partner contacts (such as underwriters, brokers, PBMs, sales and service representatives) and client contacts. Specifically, assist the client in resolving billing, claim, eligibility, COBRA and customer service problems.

• Quality check of applications (service agreements), claims processing and audit benefit designs, financial reports, etc.

• Independently manage, with input from Service Representatives, Client Implementation, booklets, enrollment kits, enrollment forms, letters and checklists.

• Prepare and assure accuracy on audits, census data and quoting.

• Present a positive image in and out of the office to fellow employees, members, providers, and the community.

Required Skills / Experience Include:

• High School diploma is required. Associate’s or Bachelor’s degree preferred.

• 5+ years related industry experience and/or training.

• Current Life & Health insurance license and/or other industry required licenses and certifications.

• Thorough knowledge of Employee Benefits insurance. Ability to read, analyze and interpret industry policies and contract documents.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Excellent presentation and communication skills.

• Strong analytical and critical thinking skills.

• Strong organization skills with the ability to prioritize in a dynamic environment.

• Self-motivated with the ability to work independently with limited supervision or within a group or team.