Job Description
TITLE: Business Analyst
LOCATION: San Francisco, California
3 months contract
Seeking a self-motivated, personable, proactive individual for an excellent Business Analyst growth opportunity in a higher education setting. The Business Analyst will report to the Sr. Project Manager, ITS Project Management Office.
Essential Job Responsibilities
· Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
· Designs current & future processes by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
· Improves systems by studying current practices & recommending modifications
· Identifies controls for existing problems, writing improved procedures
· Defines business requirements by validating project milestones, phases, elements & tasks
· Monitors business analysis progress by tracking activity; resolving problems; publishing progress reports; recommending actions
· Maintains business process analysis & system protocols by writing and updating procedures
· Provides training & reference material for users by writing and maintaining user documentation
· Prepares reports as required, by collecting, analyzing, and summarizing information and trends
· Contributes to team effort by owning, driving & accomplishing related results as needed
· Ability to work across teams, build consensus & facilitate business process workshops
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
· Other duties as assigned
Requirements (knowledge, skills, abilities, education and experience)
· Self-motivated to own and complete time-sensitive tasks, documentation & business process assessments
· An eagerness to learn, map &improve business processes; illustrating in tools like Visio or Lucidchart
· Demonstrated computer skills including Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, Project, Visio; Google for Business products – Docs, E-mail, Calendar, Sites; SmartSheet&Lucidchart desirable
· Degree in business, IT or construction management preferred; 5 years of similar experience considered
· At least 2 years of relatable work experience; business analysis ownership in a project of 3 months or longer a plus
· Advanced skills in technical evaluation desirable; software implementation experience a plus
· Advanced skills in planning, analysis & process mapping desirable
· Active listener with demonstrated verbal & written communication skills – please provide writing sample
· Ability to work in team environment & multi-task effectively
· Detail-oriented and highly organized
· Higher education experience advantageous
· Knowledge of Curriculog software a plus
· PMI Project Management and Agile experience beneficial
· PMI-PBA or IIBA CBAP & CCBA certifications a plus