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Customer Service Representative

Radiance Marketing

Customer Service Representative

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Competitive Compensation

    Team Environment

    Career Growth Opportunities

    Job Summary

    We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

    Responsibilities:

    Talk to current and perspective clients in person on a daily basis

    Keep accurate and detailed sales reports

    Train new team members on our sales and marketing systems

    Screen and interview potential new team members

    Requirements:

    Unbeatable work ethic and student mentality

    A desire to learn and develop

    A knack for leadership

    The mentality to win at all costs

    Benefits:

    Opportunity to travel, both nationally and internationally

    Friendly competition resulting in trips, bonuses, and prizes (helicopter rides, white water rafting, paint balling, etc.)

    A strong network of people available to help and coach you