Job Description
Position: ServiceNow Administrator
Location: Remote - Bismark, ND.
Contract Term: 12 months
Hours / Week: 40
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Top Skills & Years of Experience:
• 2-4 years' experience in ServiceNow administrator role.
• Experience implementing enterprise software (ideally ITIL or ITSM related).
• Knowledge of ServiceNow administration and experience developing ServiceNow applications
• Experience with ITSM best practices.
• Strong interpersonal and communication skills with written and verbal English language proficiency
• Good time management skills
• Ability to work independently with minimal supervision.
• Ability to coordinate closely with IT management, team members and Agency personnel.
Primary technical skill sets, and experience include:
• Administrate, maintain, and support the ServiceNow platform and modules such as Service Catalog, Event, Incident, Problem, Change, Release, Asset and CMDB, Discovery, Knowledge, Workflows, Service Catalog and Self-Service Portal.
• Configure and deploy new functionality using ServiceNow and related web technologies.
• Understand business requirements and design solutions to fit them using service-now modules and custom apps.
• Hands-on experience developing and customizing and/or extending the following ServiceNow features:
• Workflow – creating and updating.
• Creation and update of catalog items
• Notifications
• Data loading, mapping, and transforming.
• Approval steps
• Client-side scripts
• Dashboards
this is a remote position
Company Description
Radiant Digital is committed to delivering innovative technology solutions. Our client-centric engagement model increases efficiency and effectiveness!
Radiant Digital is committed to delivering innovative technology solutions. Our client-centric engagement model increases efficiency and effectiveness!