To be the World's Most Loved Children's Brand, we need the best people to join our team! Radio Flyer holds a special place in people's hearts. This is true because Radio Flyer transports people to a happy time, to the best parts of childhood, a time when anything was possible. For over 100 years, our company has produced innovative toys that inspire active play, bring smiles and create warm memories that last a lifetime. Beyond our classic Little Red Wagon, Radio Flyer invents and designs some of the most recognizable tricycles, ride-ons, scooters and battery operated vehicles in the industry.

Radio Flyer has consistently been recognized as a top workplace and received numerous awards such as, Fortune’s Best Small & Medium Workplaces, Entrepreneur and CultureIQ’s Top Company Culture, Wall Street Journal’s Top Small Workplaces, the Daily Herald’s Best Places to Work in Illinois, and Crain’s Best Places to Work. Radio Flyer is a recognized leader in the toy industry, headquartered in Chicago and lead by Robert Pasin, grandson of the company founder.

We are committed to a culture that embraces feedback, collaboration and innovation to achieve great results and drive business growth. At Radio Flyer we live by the Little Red Rule, “Every time we touch people's lives, they will feel great about Radio Flyer!”

OPPORTUNITY:

The Design Researcher Intern position will play a key role in the continued growth and success of the company.  Working closely with the Principal Design Researcher, you will contribute to building a world-class product development department.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Lead one project to identify new white space opportunities for Radio Flyer’s business, which includes defining the problem space, planning and conducting the user research, analyzing the data and developing concepts to solve the problem
• Support with planning and conducting in-depth ethnographic research for wagons, tricycles, ride-ons or other product categories to identify actionable consumer insights and brainstorm new concepts to grow the business
• Support the designers and engineers during development by scheduling child testing at Radio Flyer’s indoor Play Lab and outdoor Test Track to check function, ergonomics, foreseeable use, parent/child interactions
• Re-mine archived user research by conducting in-depth analysis and synthesis to uncover user insights that lead to new product development opportunities
• Organize the reference library of research data including photos and videos of the research conducted to make it more accessible and user friendly for all Flyers

WE WANT TO HEAR FROM YOU IF:

• You have at least 2 years of experience with a range of qualitative and quantitative design research methods
• You are pursuing a degree in Psychology, Anthropology, Social Science, or a related field
• You are pursuing a Master’s degree in Design Research, Design Strategy, Innovation or a related field
• You have a passion for finding creative ways to conduct user research
• You can share a portfolio that indicates breadth and depth in your design research experience
• You enjoy communicating and presenting user stories in a vivid and inspiring way

Energy and enthusiasm are essential. The right person will be willing and able to do whatever it takes to get the job done. This position is ideally suited to an individual who is able to balance creativity with good analytical skills and stay focused on results – someone who enjoys problem solving, loves challenge and is committed to continuous improvement. Commitment, honesty, integrity and humor are also important characteristics.

ABOVE ALL, THE INDIVIDUAL MUST COMMIT TO OUR VALUES:

FUN-omenal Customer Experiences

Live with Integrity

Yes I Can

Excellence in Everything

Responsible for Success

We are looking for people who live our values and support our vision and mission!

At Radio Flyer, we appreciate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We are committed to employing a diverse workforce and are a proud equal employment opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Required Skills Required Experience