CLERICAL ASSOCIATE II

JOB DESCRIPTION

• Responsible for timely and accurate patient registration and check in.
• Directs patients to complete patient information forms and enters data in computer.
• Obtains copies of insurance cards, necessary information regarding filing insurances and assignments.
• Collect all copays and account balances.
• Schedules and reschedules appointments and indicates reason for visit.
• Works fax in box.
• Handles out going referrals and obtains authorizations from insurance companies for referrals to other specialties and radiology.
• Takes and delivers accurate messages to appropriate person as needed.
• Answers incoming telephone calls on the third ring and takes detailed messages for providers and staff as needed, updating demographic and insurances in each call.
• Balances all monies collected at the end of the day.
• Performs check out duties according to established guidelines.
• Sorts mail.
• Call to remind patients of next day appointments.
• Attends team meetings.

QUALIFICATIONS /TRAINING:

• Individual must be able to perform basic clerical functions and in addition, have the ability to comprehend medical terminology. Medical experience

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

• Minimum of a High School Diploma/GED from an accredited school

WORK SCHEDULE:

• Full-time, 80 hrs bi-weekly

Required Skills Required Experience