Director of Emergency Services

Location: Aventura FL Employment Type: Full-Time

Position Overview

Our client, a nationally recognized healthcare leader, is seeking a strategic and results-driven Director of Emergency Services to lead operations in a high-volume, acute care emergency department. This role is ideal for a seasoned clinical leader who thrives in dynamic environments and is passionate about delivering exceptional, patient-centered care.

Key Responsibilities

Quality & Clinical Excellence

• Champion evidence-based practices to elevate patient safety and clinical outcomes
• Ensure compliance with regulatory standards and accreditation requirements
• Drive operational efficiency through patient flow coordination and throughput strategies
• Develop and implement care coordination policies that foster interdisciplinary collaboration
• Oversee nursing practice and unit operations to meet evolving patient and family needs

Patient Experience

• Lead initiatives to deliver an exceptional patient experience across all touchpoints
• Utilize feedback and performance metrics to identify and implement service improvements
• Collaborate with internal experts to ensure adherence to best practices in customer service

Talent & Culture

• Foster a culture of accountability, engagement, and professional growth
• Identify training needs and provide coaching to elevate team performance
• Attract, retain, and develop top talent to build a high-performing emergency care team

Strategic Growth

• Partner with physicians and administrators to expand services and drive innovation
• Identify new opportunities for service line development and market differentiation

Financial Stewardship

• Lead departmental budgeting, forecasting, and performance monitoring
• Optimize labor management and resource utilization to meet financial targets
• Implement cost-saving initiatives without compromising care quality

Qualifications

• Minimum 3 years of recent leadership experience in an Acute Care Emergency Department
• Bachelor's degree required; BSN preferred
• Master's degree in Nursing, Healthcare Administration, or related field strongly preferred
• Proven track record of driving clinical excellence, operational efficiency, and team engagement

This is a rare opportunity to lead a high-impact department within a mission-driven organization that values innovation, compassion, and excellence in emergency care.

Ready to make a difference? Apply today and lead the future of emergency services.