Job Description

PRIMARY OBJECTIVE OF POSITION:

This individual is responsible for selling the total hotel through active involvement in rooms and catering merchandising efforts. This position requires active participation in the direct sales efforts. The Corporate Sales Manager is also expected to have direct involvement with guests and employees, as well as participate in community activities. This is a position requiring active, vigorous leadership and foresight.

ESSENTIAL FUNCTIONS:

• Sales Productivity
• Maintain a sense of urgency to drive revenue within the sales department.
• Maintain appropriate market focus for self and sales team members.
• Maintain a minimum of 70% direct sales and 30% administrative mix of time usage for self.
• Maintain 9:00 am - 5:00 pm as prime selling time. Office hours are 8:00 a.m. - 5:00 p.m., Saturday or Evening coverage as necessary.
• Maintain a solicitation level for self on qualification and solicitation of existing and new accounts.
• Ensure proper and prompt follow up on all sales opportunities.
• Meet or exceed personal and team revenue consumed and revenue budget, booking and activity goals as outlined on the Weekly Sales Activity Reports, monthly and cumulative throughout the year.
• Prepare and submit on a timely basis all required weekly and monthly reports to the General Manager and Titan Hotel Group Leadership teams.
• Marketing and Promotions

Completion and periodic review of Annual and Quarterly Business Plan to include:

• Goals and Actions based on the types of data and terms of their impact on the key criteria in relation to the Corporate goals.

• Promotional Calendar opportunities and planned impact.

• An analysis of rooms and catering revenues for 3 and 6 months in the future.

• Sales Action Plans.

• Appropriate Travel/Trade show attendance.

• Focused Public Relations support.

• Business Plan/Budget Process

• Participate in the development of revenue projections based on historical data, research, pre-sell levels and future impact. Develop accompanying revenue assumptions.

• Plan expenses in detail to correspond with approved revenues and historical information. Follow company standards for expenses and productivity. Develop expense assumptionsDevelop a goal-oriented action/business plan to support the annual financial goals. Fully implement the goal planning process throughout the sales and catering department.

• Guest Satisfaction

• Focus on our Quality and Standards of Service, and hotel and company mission statement in all operations/sales decisions. Create a "guest first" priority throughout the Sales department.

• Ensure prompt response to all inquiries and customer requests.

• Ensure proper servicing with customers during the sales, detailing, on-site, post-meeting, billing and rebooking phases.

• Operational

• Conduct/Assist in weekly meetings of both the sales and operational department head team members to review individual achievements, call plan for following week, market focus and priorities and "special need" customers. Submit meeting minutes to General Manager and Corporate/Regionals Director of Sales and Marketing as requested.

• Develop and follow through on quarterly goals and action plans.

• Ensure compliance with policies and procedures.

• Participate in all company and required franchise training and certification programs.

• Other

• Participate fully as a member of the hotel’s management team. Support the hotels Mission Statement and the company's as well.

• Assist the General Manager as requested.

• Assist Corporate/Regional Director of Sales as requested.

• Be an active participant in community activities that specifically increase hotel's exposure.

• Participate in special assignments and property take-overs as requested.

NOTE: This job description in no way states of implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

KNOWLEDGE AND SKILLS:

Education: Bachelor’s Degree preferred; high school diploma or equivalent education/experience required.

Experience: Minimum of two full years of demonstrated Sales success within the hospitality industry preferred.

Job Type: Full-time

Experience:

• hotel sales: 2 years (Preferred)